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~person:"Jerath, Kinshuk"
~subject:"Informationsökonomik"
~subject:"United States"
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Informationsökonomik
United States
Consumer behaviour
5
Information value
5
Informationswert
5
Konsumentenverhalten
5
Call centre
4
Callcenter
4
Customer service
4
Health insurance
4
Krankenversicherung
4
Kundenservice
4
Multichannel strategy
4
Multikanalvertrieb
4
USA
2
Beziehungsmarketing
1
Economics of information
1
Information behaviour
1
Informationsverhalten
1
Perception
1
Product information
1
Produktinformation
1
Relationship marketing
1
Search theory
1
Suchtheorie
1
Wahrnehmung
1
attention allocation
1
call center
1
confirmation bias
1
consumer search
1
customer service
1
empirical operation management
1
hypothesis-confirming/-disconfirming search
1
information design
1
multichannel customer behavior
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positive/negative test strategy
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probability modeling
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Jerath, Kinshuk
Aksoy, Yunus
7
Gossner, Olivier
4
Massa, Massimo
4
Piskorski, Tomasz
4
Arrow, Kenneth Joseph
3
Best, Ronald W.
3
Candogan, Ozan
3
Ding, Yuan
3
Dominguez, Kathryn M.
3
Engelberg, Joseph
3
Foucault, Thierry
3
Froot, Kenneth
3
Gallo, Giampiero M.
3
Giot, Pierre
3
Gotti, Giorgio
3
Granger, C. W. J.
3
Hautsch, Nikolaus
3
Hess, Dieter
3
Jeon, Yongil
3
Kacperczyk, Marcin
3
Lerman, Alina
3
Mastrolia, Stacy
3
Michaely, Roni
3
Moscarini, Giuseppe
3
Müller, Christoph
3
Nosal, Jaromir
3
O'Neill, Michele
3
Olibe, Kingsley O.
3
Pavan, Alessandro
3
Peek, Joe
3
Ramadorai, Tarun
3
Reed, Adam V.
3
Ringgenberg, Matthew C.
3
Rosengren, Eric S.
3
Schlee, Edward E.
3
Smith, Lones
3
Stevens, Luminita
3
Swisher, Judith
3
Taylor, Stephen
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Faculty & research / Insead : working paper series
2
Journal of marketing research
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ECONIS (ZBW)
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Consumer rational (in)attention to favorable and unfavorable product information, and firm information design
Jerath, Kinshuk
;
Ren, Qitian
- In:
Journal of marketing research
58
(
2021
)
2
,
pp. 343-362
Persistent link: https://www.econbiz.de/10012492711
Saved in:
2
An information stock model of customer behavior in multichannel customer support services
Netessine, Serguei
;
Jerath, Kinshuk
;
Kumar, Anuj
-
2014
-
Rev. vers. of 2014/06/TOM
Persistent link: https://www.econbiz.de/10010485731
Saved in:
3
An information stock model of customer behavior in multichannel customer support services
Jerath, Kinshuk
;
Kumar, Anuj
;
Netessine, Serguei
-
2014
-
Rev. vers. of 2012/73/TOM
Persistent link: https://www.econbiz.de/10010387780
Saved in:
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