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~person:"Kim, Eojina"
~subject:"Dienstleistungsqualität"
~subject:"Markenartikel"
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Dienstleistungsqualität
Markenartikel
Consumer behaviour
3
Konsumentenverhalten
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Perception
3
Wahrnehmung
3
Gastronomie
2
Restaurant industry
2
Service quality
2
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint management
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Customer integration
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Customer perceptions
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Customer satisfaction
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Eating habit
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Emotion
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Ernährungsverhalten
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Eye tracking
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Gerechtigkeit
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Gesundheit
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Health
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Healthy eating choices
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Innovation
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Innovation management
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Innovationsmanagement
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Innovativeness
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Justice
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Kundenintegration
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Kundenzufriedenheit
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Labeling format
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Menu labeling
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Physical activity-based format
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Product labelling
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Restaurant innovativeness
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Scale development
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Kim, Eojina
Baker, Thomas L.
3
Harun, Ahasan
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Helfrich, Magdalena
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Herweg, Fabian
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Prybutok, Gayle
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Prybutok, Victor R.
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International journal of hospitality management
1
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
2
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Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
International journal of hospitality management
74
(
2018
),
pp. 85-98
Persistent link: https://www.econbiz.de/10011924613
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2
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
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