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~person:"Line, Nathaniel D."
~subject:"Consumer behaviour"
~subject:"Deutschland"
~subject:"United States"
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Search: "Dienstleistungsqualität"
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Consumer behaviour
Deutschland
United States
Dienstleistungsqualität
14
Konsumentenverhalten
14
Service quality
14
Gastronomie
11
Restaurant industry
11
Beziehungsmarketing
6
Relationship marketing
6
Social servicescape
5
Restaurants
3
Customer satisfaction
2
EWOM
2
Holiday behaviour
2
Kundenzufriedenheit
2
Luxury goods
2
Luxusgüter
2
Social relations
2
Soziale Beziehungen
2
Theory
2
Urlaubsverhalten
2
Viral marketing
2
Virales Marketing
2
consumer behavior
2
full-service restaurants
2
luxury restaurants
2
place attachment
2
relationship quality
2
restaurants
2
social servicescape
2
Arousal
1
Attribution
1
Beschwerdemanagement
1
CSR participation
1
Complaint management
1
Confidence
1
Consumer behavior
1
Coping strategies
1
Coping strategy
1
Coping-Strategie
1
Corporate Social Responsibility
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English
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Line, Nathaniel D.
Han, Heesup
31
Mattila, Anna S.
27
Usman, Osly
20
Hanushek, Eric Alan
19
Prybutok, Victor R.
18
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Propper, Carol
15
Jang, Soocheong
14
Balaji, M. S.
13
Rivkin, Steven G.
13
Bauer, Hans H.
12
Bruhn, Manfred
12
Gong, Taeshik
12
Klaus, Philipp
12
Rebitzer, James B.
12
Staiger, Douglas
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Benkenstein, Martin
10
Bloom, Nicholas
10
Gruber, Jonathan
10
Gursoy, Dogan
10
Hammerschmidt, Maik
10
Miao, Li
10
Qu, Hailin
10
Quach, Sara
10
Schreier, Gerhard
10
Sharma, Piyush
10
Sreejesh, S.
10
Wasem, Jürgen
10
Wübker, Ansgar
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Kessler, Daniel P.
9
Lemos, Renata
9
Park, Jungkun
9
Sadun, Raffaella
9
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International journal of hospitality management
6
Journal of hospitality marketing & management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
International journal of contemporary hospitality management
1
Journal of travel and tourism marketing
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia
;
Ali, Faizan
;
Line, Nathaniel D.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
Saved in:
3
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
4
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
5
Boredom-induced switching behavior in the restaurant industry : the mediating role of attachment
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 101-119
Persistent link: https://www.econbiz.de/10011997142
Saved in:
6
The social servicescape : a multidimensional operationalization
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
2
,
pp. 167-187
Persistent link: https://www.econbiz.de/10011997254
Saved in:
7
When birds flock together : an identification of the destination social servicescape
Line, Nathaniel D.
;
Hanks, Lydia
;
McGinley, Sean
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 882-894
Persistent link: https://www.econbiz.de/10011941772
Saved in:
8
The restaurant social servicescape : establishing a nomological framework
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
74
(
2018
),
pp. 13-21
Persistent link: https://www.econbiz.de/10011924579
Saved in:
9
Understanding the role of gratitude in building quality relationships
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Yoon, Donghwan
- In:
Journal of hospitality marketing & management
27
(
2018
)
4
,
pp. 465-485
Persistent link: https://www.econbiz.de/10011880442
Saved in:
10
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
Saved in:
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