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~person:"Liu, Dongbo"
~person:"Quach, Sara"
~subject:"Service quality"
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Search: subject_exact:"Web-based service"
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Service quality
Dienstleistungsqualität
6
Digitale Dienste
6
Web-based service
6
Beziehungsmarketing
4
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Relationship marketing
4
Internet
3
Telecommunications industry
3
Telekommunikationssektor
3
Cloud Computing
2
Cloud computing
2
Internet service provider
2
Internet service provider (ISP)
2
Virtual organization
2
Virtuelle Organisation
2
cloud computing
2
quality of service
2
Age profile
1
Attitudinal loyalty
1
Behavioural intentions
1
Business process management
1
Customer commitment
1
Enterprise architecture
1
High-tech services
1
IT service provider
1
IT-Dienstleister
1
Internet usage
1
Internet usage pattern
1
Prozessmanagement
1
QoS
1
Quality management
1
Qualitätsmanagement
1
Services quality
1
Social Web
1
Social web
1
Trust
1
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Article
6
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English
6
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Liu, Dongbo
Quach, Sara
Thaichon, Paramaporn
6
Le Nestour, Nestor
4
Lobo, Antonio
4
Michaels, Guy
4
Riedl, René
4
Buchegger, Reiner
3
Dahlstrand-Rudin, Amanda
3
Krcmar, Helmut
3
Peitz, Martin
3
Schütt, Florian
3
Abdelhadi, Abdelhakim
2
Adam Ridhuan Abdullah
2
Arndt, Aaron D.
2
Azrol Ibrahim
2
Gersdorf, Hubertus
2
Hong, Yili
2
Huang, Biqing
2
Hwang, Junseok
2
Jebarajakirthy, Charles
2
Krämer, Jan
2
Köksal, Emin
2
Lee, Daeho
2
Leyen, Kaja von der
2
Mitsis, Ann
2
Nagurney, Anna
2
Nooraini M. Sheriff
2
Nur Syarina Md Som
2
Pavlou, Paul A.
2
Peng, Xiao
2
Pénard, Thierry
2
Runst, Petrik
2
Shakoor, Mwafak
2
Wiewiorra, Lukas
2
Wolf, Tilman
2
Abdolvand, Neda
1
Abdullah, A. B. M.
1
Aberer, Karl
1
Adil, Mohd
1
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Published in...
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International journal of networking and virtual organisations : IJNVO
2
Journal of retailing and consumer services
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Services marketing quarterly
1
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ECONIS (ZBW)
6
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1
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
2
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
3
Virtual resource provision with enhanced Qos in cloud platforms
Liu, Dongbo
;
Yang, Gaobo
- In:
International journal of networking and virtual …
15
(
2015
)
4
,
pp. 359-375
Persistent link: https://www.econbiz.de/10011502993
Saved in:
4
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
5
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
6
User QoS enhanced web service composition framework in cloud plattforms
Peng, Xiao
;
Liu, Dongbo
- In:
International journal of networking and virtual …
13
(
2013
)
4
,
pp. 351-364
Persistent link: https://www.econbiz.de/10010483936
Saved in:
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