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~person:"Manatos, Maria J."
~subject:"Qualitätsmanagement"
~subject:"Service quality"
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Qualitätsmanagement
Service quality
Higher education institution
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ESG
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Manatos, Maria J.
Schreier, Gerhard
16
Antony, Jiju
13
Black, Sandra E.
8
Ehrenberg, Ronald G.
8
Veron, Rachel
8
Cullinane, Jenna
7
Feld, Jan
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Salamanca, Nicolás
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Wolf, Claudia
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Zölitz, Ulf
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Hopbach, Achim
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Krishna, Kala
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Smith, Jeffrey A.
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Delaney, Judith
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Devereux, Paul J.
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Hoekstra, Mark
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Lincove, Jane Arnold
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Michalk, Barbara
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Mouganie, Pierre
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Aghion, Philippe
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Berbegal-Mirabent, Jasmina
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Bratti, Massimiliano
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Dewatripont, Mathias
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Dillon, Eleanor Wiske
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Eaton, Charlie
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Frisvold, David E.
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Hastings, Justine S.
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Hoxby, Caroline M.
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Kane, Thomas J.
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Li, Jing
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Mas-Colell, Andreu
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Ono, Hiroshi
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Oreopoulos, Philip
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Smith, Christopher L.
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Tóth, Zsuzsanna Eszter
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Usman, Osly
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Wang, Yaojing
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Yannelis, Constantine
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Zhang, Lei
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Asif, Muhammad
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The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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The European standards and guidelines for internal quality assurance : an integrative approach to quality management in higher education?
Manatos, Maria J.
;
Sarrico, Cláudia S.
;
Rosa, Maria …
- In:
The TQM journal : the international review of …
29
(
2017
)
2
,
pp. 342-356
Persistent link: https://www.econbiz.de/10011643384
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2
The integration of quality management in higher education institutions : a systematic literature review
Manatos, Maria J.
;
Sarrico, Cláudia S.
;
Rosa, Maria …
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 159-175
Persistent link: https://www.econbiz.de/10011730248
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