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~person:"McColl-Kennedy, Janet R."
~subject:"Services"
~type_genre:"Article in journal"
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Search: subject:"Dienstleistungssektor"
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Dienstleistungssektor
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5
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5
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5
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McColl-Kennedy, Janet R.
Witell, Lars
9
Edvardsson, Bo
8
Gustafsson, Anders
7
Kowalkowski, Christian
7
Huang, Ming-Hui
6
Kindström, Daniel
6
Rubalcaba-Bermejo, Luis
6
Gallouj, Fai͏̈z
5
Jaakkola, Elina
5
Aas, Tor Helge
4
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4
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4
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Parida, Vinit
4
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4
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3
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Brown, Stephen Walter
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Calabrese, Armando
3
Chakraborty, Ayon
3
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3
Fisk, Raymond P.
3
Hofmeister, Johannes
3
Indounas, Kostis
3
Kim, Kwang-Jae
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3
Lim, Chiehyeon
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Maglio, Paul P.
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Parasuraman, A.
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3
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3
Sousa, Rui
3
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Journal of service management
3
Journal of service research
2
The journal of services marketing
1
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ECONIS (ZBW)
6
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1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
4
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
5
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
6
To give or not to give professional services to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
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