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~person:"Rahman, Zillur"
~source:"olc"
~subject:"Performance-Messung"
~subject:"Qualitätsmanagement"
~type:"article"
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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
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Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10010146461
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