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~person:"Smith, Alan D."
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
~type_genre:"Glossary included"
~type_genre:"Mehrbändiges Werk"
~type_genre:"Working Paper"
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| 6 applied filters
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Subject
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Beziehungsmarketing
USA
38
United States
38
Relationship marketing
31
Lieferkette
28
Supply chain
28
Strategic management
20
Strategisches Management
20
Consumer behaviour
15
Konsumentenverhalten
15
Quality management
11
Qualitätsmanagement
11
E-commerce
10
Electronic Commerce
10
SCM
10
Corporate Social Responsibility
9
Corporate social responsibility
9
Lieferantenmanagement
9
Supplier relationship management
9
Environmental management
8
Umweltmanagement
8
case study
8
supply chain management
8
Competitive advantage
7
Pittsburgh (Pa.)
7
Wettbewerbsvorteil
7
Einzelhandel
6
Retail trade
6
Stakeholder
6
business strategy
6
Automotive industry
5
CRM
5
Dienstleistungsqualität
5
Dienstleistungssektor
5
ERP system
5
ERP-System
5
Information technology
5
Informationstechnik
5
Kfz-Industrie
5
Service industry
5
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Online availability
All
Undetermined
5
Type of publication
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Article
30
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
Glossary included
Mehrbändiges Werk
Working Paper
Aufsatz in Zeitschrift
31
Case study
6
Fallstudie
6
Aufsatz im Buch
2
Book section
2
Collection of articles of several authors
1
Sammelwerk
1
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Language
All
English
31
Author
All
Smith, Alan D.
Han, Heesup
53
Kumar, V.
53
Homburg, Christian
45
Hollebeek, Linda D.
43
Verhoef, Peter C.
39
Mattila, Anna S.
37
Gil Saura, Irene
35
Svensson, Göran
32
Van den Poel, Dirk
32
Prentice, Catherine
31
Palmatier, Robert W.
30
Bruhn, Manfred
28
Loureiro, Sandra Maria Correia
28
Herrmann, Andreas
27
Grewal, Dhruv
25
Agnihotri, Raj
24
Huber, Frank
24
Hyun, Sunghyup Sean
24
Walsh, Gianfranco
24
Bang, Nguyen
23
Bauer, Hans H.
23
Klaus, Philipp
23
Neslin, Scott A.
23
Thaichon, Park
23
Vrontis, Demetris
23
Rather, Raouf Ahmad
22
Wieseke, Jan
22
Evanschitzky, Heiner
21
Quach, Sara
21
Ruyter, Ko de
21
Wong, IpKin Anthony
21
Balaji, M. S.
20
Harrigan, Paul
20
Heinonen, Kristina
20
Kumar, Vikas
20
Sesé, F. Javier
20
So, Kevin Kam Fung
20
Karjaluoto, Heikki
19
Khan, Imran
19
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Published in...
All
International journal of business information systems : IJBIS
6
International journal of services and operations management
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Health marketing quarterly
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Services marketing quarterly
1
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Source
All
ECONIS (ZBW)
31
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1
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31
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date (oldest first)
1
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
2
Customer relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
3
Search engine marketing and customer relationship
management
within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
4
Special issue: Customer relationship
management
and information technology applications
Smith, Alan D.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003953211
Saved in:
5
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
6
Service quality programme developments and lean
management
aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
7
The impact of e-procurement systems on customer relationship
management
: a multiple case study
Smith, Alan D.
- In:
International journal of procurement management
2
(
2009
)
3
,
pp. 314-338
Persistent link: https://www.econbiz.de/10003870316
Saved in:
8
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
9
Online payment service providers and customer relationship
management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
10
Customer relationship
management
considerations and electronic toll collectionas sustainable technology
Smith, Alan D.
- In:
International journal of sustainable economy
1
(
2008
)
1
,
pp. 17-43
Persistent link: https://www.econbiz.de/10003817641
Saved in:
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