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~person:"Sweis, Rateb J."
~person:"Tucker, Anita L."
~subject:"Experiment"
~subject:"Krankenhaus"
~subject:"Wissensmanagement"
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Search: subject:"Qualitätsmanagement"
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Experiment
Krankenhaus
Wissensmanagement
Quality management
21
Qualitätsmanagement
21
Jordan
11
Jordanien
11
Hospital
9
Dienstleistungsqualität
8
Service quality
8
Firm performance
7
Gesundheitswesen
7
Health care system
7
Unternehmenserfolg
7
total quality management
7
Gesundheitsversorgung
5
Health care
5
TQM
5
organisational performance
3
Benchmarking
2
Führungsstil
2
INGOs
2
Industrie
2
Knowledge management
2
Leadership style
2
Manufacturing industries
2
Project management
2
Projektmanagement
2
SERVQUAL
2
Standardisierung
2
Standardization
2
hard practices
2
health sector
2
healthcare
2
hospitals
2
performance
2
quality improvement
2
quality management
2
service quality
2
soft practices
2
Accountability
1
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10
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Sweis, Rateb J.
Tucker, Anita L.
McFadden, Kathleen L.
10
Antony, Jiju
9
Gowen, Charles, III.
8
Dietrich, Martin
6
Bhat, Shreeranga
5
Cudney, Elizabeth A.
5
Devadasan, S. R.
5
Fredendall, Lawrence D.
5
Hellmann, Wolfgang
5
Prybutok, Victor R.
5
Eppler, Martin J.
4
Etienne, Michèle
4
Gijo, E. V.
4
Gorschlüter, Petra
4
Graban, Mark
4
He, Zhen
4
Helmig, Bernd
4
Johnson, Dana M.
4
Lee, Jung Young
4
Li, Jun
4
Löber, Nils
4
Offermanns, Guido
4
Russell, Roberta S.
4
Schmutte, Andre M.
4
Siciliani, Luigi
4
Swarnakar, Vikas
4
Wagner, Karin
4
Ahmad Jusoh
3
Asif, Muhammad
3
Bohnet-Joschko, Sabine
3
Calvo-Mora, Arturo
3
Capolupo, Nicola
3
Chakraborty, Subhajit
3
Chandrasekaran, Aravind
3
Choo, Adrian S.
3
Eiff, Wilfried von
3
Ferrand, Yann B.
3
Fitzgerald, Gerard
3
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International journal of productivity and quality management : IJPQM
3
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Working papers / Harvard Business School, Division of Research
2
International journal of business innovation and research
1
Production and operations management : an international journal of the Production and Operations Management Society
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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1
Project management performance of construction projects in Jordan : a comparative study of ISO 9001-certified and non-certified companies
Sweis, Rateb J.
;
Jaradat, Mais
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1341-1364
Persistent link: https://www.econbiz.de/10013537692
Saved in:
2
The impact of conformance and experiential quality on healthcare cost and clinical performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
-
2013
Persistent link: https://www.econbiz.de/10010188436
Saved in:
3
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
4
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
5
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
6
Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa
;
Alawneh, Afnan
;
Hammad, Ayman Abu
;
Sweis, …
- In:
International journal of productivity and quality …
17
(
2016
)
4
,
pp. 437-455
Persistent link: https://www.econbiz.de/10011588117
Saved in:
7
The relationship between total quality management practices and organisational performance at Jordanian hospitals
Sweis, Rateb J.
;
Al Ahmad, Khalid M. A.
;
Al-Dweik, Ghadeer
- In:
International journal of business innovation and research
10
(
2016
)
4
,
pp. 519-542
Persistent link: https://www.econbiz.de/10011646561
Saved in:
8
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
9
Going through the motions : an empirical test of management involvement in process improvement
Tucker, Anita L.
;
Singer, Sara J.
-
2009
Persistent link: https://www.econbiz.de/10003931412
Saved in:
10
The impact of total quality management practices on employee empowerment in the healthcare sector in Saudi Arabia : a study in King Khalid Hospital
Sweis, Rateb J.
;
Al-Mansour, Ali
;
Tarawneh, Mohammad
; …
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 271-286
Persistent link: https://www.econbiz.de/10009788064
Saved in:
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