//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Witell, Lars"
~subject:"Health care system"
~subject:"Innovation"
~subject:"Leistungsbündel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Health care system
Innovation
Leistungsbündel
Dienstleistungsqualität
18
Service quality
18
Beziehungsmarketing
6
Customer satisfaction
6
Kundenzufriedenheit
6
Relationship marketing
6
Quality management
5
Qualitätsmanagement
5
Consumer behaviour
4
Customer integration
4
Customer service
4
Dienstleistungssektor
4
Konsumentenverhalten
4
Kundenintegration
4
Kundenservice
4
Service industry
4
Betriebliche Wertschöpfung
3
Health care
3
Product quality
3
Produktqualität
3
Schweden
3
Sweden
3
Value creation
3
Bundling strategy
2
Customer value
2
Dienstleistung
2
Einzelhandel
2
Experience
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Industrie
2
Kundenwert
2
Manufacturing industries
2
Measurement
2
Messung
2
Retail trade
2
Service
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Witell, Lars
Propper, Carol
23
Gaynor, Martin
20
Siciliani, Luigi
14
Huckman, Robert S.
11
Cutler, David M.
10
Gravelle, Hugh
10
Frank, Richard G.
9
Laudicella, Mauro
8
McColl-Kennedy, Janet R.
8
Sutton, Matt
8
Hopp, Wallace J.
7
Kolstad, Jonathan
6
Landrum, Mary Beth
6
Le Nguyen Hau
6
Palumbo, Rocco
6
Pfannstiel, Mario A.
6
Rebitzer, James B.
6
Saghafian, Soroush
6
Seiler, Stephan
6
Antony, Jiju
5
Callen, Michael
5
Chakraborty, Subhajit
5
Chandrasekaran, Aravind
5
Cudney, Elizabeth A.
5
Dana, James D.
5
Fichera, Eleonora
5
Fredendall, Lawrence D.
5
Gobillon, Laurent
5
Islam, Shahidul
5
Kaynak, Hale
5
Lee, Donhee
5
Milcent, Carine
5
Mullen, Kathleen J.
5
Osei-Frimpong, Kofi
5
Pham Ngoc Thuy
5
Rosenthal, Meredith B.
5
Shapira, Gil
5
Taylor, Lowell J.
5
Tucker, Anita L.
5
more ...
less ...
Published in...
All
Journal of service management
2
International journal of quality and service sciences
1
Journal of service research : JSR
1
The TQM journal : the international review of organizational improvement
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
2
Driver configurations for successful service infusion
Forkmann, Sebastian
;
Henneberg, Stephan
;
Witell, Lars
; …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
Saved in:
3
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
4
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
5
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
6
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->