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~subject:"Innovation"
~subject:"United Kingdom"
~type_genre:"Case study"
~type_genre:"Fallstudie"
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Search: "Dienstleistungsqualität"
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Innovation
United Kingdom
Dienstleistungsqualität
155
Service quality
155
Qualitätsmanagement
28
Quality management
27
Customer satisfaction
24
Kundenzufriedenheit
24
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22
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108
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1
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1
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1
Egg, Gerrit
1
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1
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1
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1
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1
Sparrow, John
1
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1
Yang, Ching-Chow
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Corporate brand and corporate reputation
1
International journal of business innovation and research
1
Journal of accounting and public policy
1
Journal of transport economics and policy
1
Marketing through minefields
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
Strategic change : SC ; briefings in entrepreneurial finance
1
Systems thinking : from heresy to practice ; public and private sector studies
1
The journal of business & industrial marketing
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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1
Kundenzentriert und gemeinsam kreativ : Service Design bei der WISAG
Egg, Gerrit
;
Speicher, Nadine
- In:
Service Design : innovative Services und exzellente …
,
(pp. 157-168)
.
2017
Persistent link: https://www.econbiz.de/10011735407
Saved in:
2
Auditor mergers, audit quality and audit fees : evidence from the PricewaterhouseCoopers merger in the UK
Ding, Rong
;
Jia, Yuping
- In:
Journal of accounting and public policy
31
(
2012
)
1
,
pp. 69-85
Persistent link: https://www.econbiz.de/10009500091
Saved in:
3
Investigating issues and challenges for customer involvement in business services innovation
Nicolajsen, Hanne Westh
;
Scupola, Ada
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 368-376
Persistent link: https://www.econbiz.de/10009272392
Saved in:
4
Quantity de-restriction in the taxi market : results from English case studies
Aquilina, Matteo
- In:
Journal of transport economics and policy
45
(
2011
)
2
,
pp. 179-195
Persistent link: https://www.econbiz.de/10009130944
Saved in:
5
Real service improvement : an empirical investigation of service improvement initiatives within a UK bank
Longbottom, David
;
Hilton, Julie
;
Ying, Xia-zheng
- In:
Systems thinking : from heresy to practice ; public and …
,
(pp. 177-198)
.
2011
Persistent link: https://www.econbiz.de/10008811150
Saved in:
6
Die Finanzierungsmethodik im englischen Universitätssektor : eine verfahrensanalytische Untersuchung ihrer Implikationen und Folgen
Orr, Dominic James
(
contributor
)
-
2001
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001639705
Saved in:
7
Living the brand at Airtours Holidays : making the connection between brand, culture and employee satisfaction
Bungay Stanier, Michael
-
2009
Persistent link: https://www.econbiz.de/10003785206
Saved in:
8
Exploring the potential of mass-customization as an innovation in the express parcel delivery industry
Aziz, Nisar Ahmed
;
Sparrow, John
- In:
International journal of business innovation and research
3
(
2009
)
6
,
pp. 634-650
Persistent link: https://www.econbiz.de/10003892036
Saved in:
9
Seeking the perfect customer experience : a case study of British Telecom
Ojiako, Udechukwu
;
Maguire, Stuart
- In:
Strategic change : SC ; briefings in entrepreneurial finance
18
(
2009
)
5/6
,
pp. 179-193
Persistent link: https://www.econbiz.de/10003872548
Saved in:
10
Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
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