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~subject:"Relationship marketing"
~type_genre:"Government document"
~type_genre:"Hochschulschrift"
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Service fascination : gaining competitive advantage through experiential self-service systems
Zagel, Christian
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2016
Persistent link: https://www.econbiz.de/10011417735
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2
Managing consumer resistance to innovations
Reinders, Machiel Jan
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2010
Persistent link: https://www.econbiz.de/10003973879
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3
Internet Self-Service in Kundenbeziehungen : Gestaltungselemente, Prozessarchitektur und Fallstudien aus der Finanzdienstleistungsbranche
Salomann, Harald
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2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003591420
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Conversational realities : five studies of user interactions as sources of innovation
Lundkvist, Anders
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2003
Persistent link: https://www.econbiz.de/10002060711
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