Bi-Huei Tsai*; Chou, Shin-Bin - In: Journal of Developing Areas 49 (2015) 1, pp. 285-304
This paper is the first to employ multiple outputs, patents and net sales, in our data envelopment analysis (DEA) to examine whether operational efficiency improves after enterprise resource planning (ERP) installations. The ANOVA analysis results show that granted patent number significantly...