Chu, Chih-Peng; Guo, Wen-Chung; Lai, Fu-Chuan - In: Netnomics 13 (2012) 3, pp. 141-154
This study examines the relative competitiveness of online and physical bookstores. Online bookstores have the advantage of being able to provide a wide range of books while minimizing inventory costs, but customers must wait several days for their books. Physical bookstores allow consumers to...