Elbanna, Said; Elsharnouby, Tamer H. - In: International Journal of Contemporary Hospitality Management 30 (2018) 2, pp. 1016-1034
Purpose: The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors developed a theoretical model that extends prior research by exploring how the formal planning process influences...