Baruffaldi, Giulia; Accorsi, Riccardo; Manzini, Riccardo; … - In: Business Process Management Journal 26 (2020) 6, pp. 1619-1641
Purpose: Third-party logistic providers (3PLs) continuously strive for controlling and improving their performances to gain a competitive advantage. The challenging environment where they operate is affected by high variety in type and number of clients, the inventory mix and the demand...