Namahoot, Kanokkarn Snae; Laohavichien, Tipparat - In: International Journal of Bank Marketing 36 (2018) 2, pp. 256-276
Purpose: The purpose of this paper is to examine the relationships among five dimensions of service quality towards the overall behavioural intentions to use internet banking in Thailand and explain the indirect effects between service quality and behavioural intentions to use internet banking...