//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Roy, Sanjit"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
26
Konsumentenverhalten
26
Beziehungsmarketing
25
Relationship marketing
25
Dienstleistungsqualität
18
Service quality
18
Brand management
14
Customer satisfaction
14
Kundenzufriedenheit
14
Markenführung
14
India
13
Indien
13
Confidence
11
Vertrauen
11
Brand image
9
Customer integration
9
Einzelhandel
9
Kundenintegration
9
Markenimage
9
Retail trade
9
Emerging economies
8
Internet marketing
8
Online-Marketing
8
Schwellenländer
8
Marketing management
7
Marketingmanagement
7
Structural equation model
7
Strukturgleichungsmodell
7
Viral marketing
7
Virales Marketing
7
Dienstleistungsmarketing
6
Services marketing
6
Social Web
6
Social web
6
Betriebliche Wertschöpfung
5
Brand
5
Dienstleistungssektor
5
Emotion
5
Gerechtigkeit
5
Justice
5
more ...
less ...
Online availability
All
Undetermined
60
Free
6
Type of publication
All
Article
92
Book / Working Paper
12
Type of publication (narrower categories)
All
Article in journal
63
Aufsatz in Zeitschrift
63
Aufsatz im Buch
14
Book section
14
Case study
4
Conference Paper
4
Fallstudie
4
Aufsatzsammlung
3
Collection of articles of several authors
3
Sammelwerk
3
Fallstudiensammlung
1
Graue Literatur
1
Non-commercial literature
1
more ...
less ...
Language
All
English
96
Undetermined
8
French
1
Author
All
Roy, Sanjit
59
Roy, Sanjit Kumar
38
Balaji, M. S.
14
Sekhon, Harjit
9
Bang, Nguyen
8
Harrigan, Paul
8
Ganguli, Shirshendu
7
Shekhar, Vaibhav
7
Lassar, Walfried M.
6
Sadeque, Saalem
6
Nguyen, Bang
5
Adhikari, Atanu
4
Bose, Sunny
4
Bunker Roy, Sanjit
4
Eshghi, Abdolreza
4
Gaganpreet Singh
4
Japutra, Arnold
4
Quazi, Ali
4
Soutar, Geoffrey N.
4
Abid, Aman
3
Devlin, James F.
3
Dey, Bidit Lal
3
Mutum, Dilip S.
3
Pradhan, Sudeepta
3
Roy, Rajat
3
Sharifah Faridah Syed Alwi
3
Swapan, Mohammad Shahidul Hasan
3
Ashikuzzaman, MD
2
Babu, Mujahid Mohiuddin
2
Bashir, Makhmoor
2
Butaney, Gul T.
2
Chakraborti, Rajdeep
2
Chen, Tom
2
Devlin, James
2
Fujita, Momoko
2
Javed, Mansoor
2
Jiang, Yangyang
2
Kesharwani, Ankit
2
Liswood, Laura
2
Narita, Daiju
2
more ...
less ...
Institution
All
Springer-Verlag GmbH
1
Published in...
All
Journal of strategic marketing
12
Journal of business research : JBR
9
The international journal of bank marketing : IJBM
7
Marketing cases from emerging markets
5
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
SpringerLink / Bücher
4
European journal of marketing : EJM
3
Journal of retailing and consumer services
3
Services marketing cases in emerging markets : an asian perspective
3
Springer eBook Collection / Business and Management
3
The service industries journal
3
Journal of Service Theory and Practice
2
Journal of global marketing
2
Journal of marketing management : MM
2
Managing service quality : MSQ ; an international journal
2
Marketing Intelligence & Planning
2
Session Handouts, Global Economic Symposium 2009 (GES), 10-11 September 2009, Plön Castle, Schleswig-Holstein, Germany
2
Session Handouts, Global Economic Symposium 2010 (GES), 27-29 September 2010, Istanbul, Turkey
2
South Asian journal of management : SAJM
2
Technological forecasting & social change : an international journal
2
The journal of brand management : an international journal
2
The journal of services marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Asia Pacific journal of marketing and logistics
1
British journal of management
1
Case studies in business, industry and government statistics : CSBIGS
1
Consumer brand relationships : meaning, measuring, managing
1
Electronic commerce research
1
Ethical and social marketing in Asia : incorporating fairness management
1
European journal of marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Bank Marketing
1
International journal of hospitality management
1
International journal of services, economics and management
1
Journal of Product & Brand Management
1
Journal of financial services marketing : JFSM
1
Journal of international marketing
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing intelligence & planning
1
more ...
less ...
Source
All
ECONIS (ZBW)
84
OLC EcoSci
9
Other ZBW resources
7
EconStor
4
Showing
1
-
50
of
104
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Brexit or brand it? : the effects of attitude towards brexit and reshored brands on consumer purchase intention
Dey, Bidit Lal
;
Sharifah Faridah Syed Alwi
;
Babu, …
- In:
British journal of management
34
(
2023
)
3
,
pp. 1215-1237
Persistent link: https://www.econbiz.de/10014336272
Saved in:
2
Customers' motives to co-create in smart services interactions
Roy, Sanjit
;
Gaganpreet Singh
;
Hatton, Corey
;
Dey, Bidit
; …
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1367-1400
Persistent link: https://www.econbiz.de/10014383015
Saved in:
3
Consumers' digital self-extension and pro-brand social media engagement : the role of culture
Rabbanee, Fazlul K.
;
Roy, Rajat
;
Roy, Sanjit
;
Sobh, Rana
- In:
European journal of marketing
57
(
2023
)
9
,
pp. 2199-2236
Persistent link: https://www.econbiz.de/10014448339
Saved in:
4
Social media in politics : how to drive engagement and strengthen relationships
Abid, Aman
;
Harrigan, Paul
;
Wang, Shasha
;
Roy, Sanjit
; …
- In:
Journal of marketing management : JMM ; journal of the …
39
(
2023
)
3/4
,
pp. 298-337
Persistent link: https://www.econbiz.de/10014299254
Saved in:
5
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
6
Circle the wagons : measuring the strength of consumers' brand defense
Roy, Sanjit
;
Gaganpreet Singh
;
Japutra, Arnold
;
Javed, …
- In:
Journal of strategic marketing
31
(
2023
)
4
,
pp. 817-837
Persistent link: https://www.econbiz.de/10014304973
Saved in:
7
The adoption of mobile payment services by millennials : the roles of smartphone addiction and situational variables
Shaw, Bijeta
;
Roy, Sanjit
;
Kesharwani, Ankit
;
Van …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2912-2931
Persistent link: https://www.econbiz.de/10014486540
Saved in:
8
Special issue: engagement in international markets
Hollebeek, Linda D.
(
ed.
);
Hammedi, Wafa
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014233466
Saved in:
9
City brand love : modelling and resident heterogeneity analysis
Sadeque, Saalem
;
Swapan, Mohammad Shahidul Hasan
;
Roy, …
- In:
The journal of product & brand management
31
(
2022
)
2
,
pp. 322-337
Persistent link: https://www.econbiz.de/10013164330
Saved in:
10
Exploring customer experience, commitment, and engagement behaviours
Roy, Sanjit
;
Gruner, Richard L.
;
Guo, Jingjing
- In:
Journal of strategic marketing
30
(
2022
)
1
,
pp. 45-68
Persistent link: https://www.econbiz.de/10013170042
Saved in:
11
Consumer-brand relationship : a brand hate perspective
Roy, Sanjit
;
Sharma, Apurv
;
Bose, Sunny
;
Gaganpreet Singh
- In:
Journal of business research : JBR
144
(
2022
),
pp. 1293-1304
Persistent link: https://www.econbiz.de/10013185103
Saved in:
12
Customer-based place brand equity and tourism : a regional identity perspective
Bose, Sunny
;
Pradhan, Sudeepta
;
Bashir, Makhmoor
;
Roy, …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 511-527
Persistent link: https://www.econbiz.de/10012880233
Saved in:
13
To or not to adopt P2P accommodation : the traveler's ethical decision-making
Balaji, M. S.
;
Jiang, Yangyang
;
Roy, Sanjit
;
Lee, Julie Anne
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266159
Saved in:
14
Fostering engagement among emotionally exhausted frontline employees in financial services sector
Sahi, Gurjeet Kaur
;
Roy, Sanjit
;
Singh, Tisha
- In:
Journal of service theory and practice
32
(
2022
)
3
,
pp. 400-431
Persistent link: https://www.econbiz.de/10013273029
Saved in:
15
Corporate social responsibility and employee volunteerism : a broad overview of CSR through volunteerism
Pradhan, Sudeepta
;
Bashir, Makhmoor
;
Roy, Sanjit
;
Bang, …
- In:
Sustainable branding : ethical, social, and …
,
(pp. 99-112)
.
2021
Persistent link: https://www.econbiz.de/10012546406
Saved in:
16
Relating brand anxiety, brand hatred and obsess : moderating role of age and brand affection
Japutra, Arnold
;
Roy, Sanjit
;
Pham, Tram-Anh N.
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502671
Saved in:
17
A relationship marketing orientation in politics : young voters' perceptions of political brands' use of social media
Abid, Aman
;
Harrigan, Paul
;
Roy, Sanjit
- In:
Journal of strategic marketing
29
(
2021
)
4
,
pp. 359-374
Persistent link: https://www.econbiz.de/10012515863
Saved in:
18
Digitally enabled value co-creation at the bottom of the pyramid : editorial
Roy, Sanjit
;
Dey, Bidit Lal
;
Dwivedi, Yogesh Kumar
- In:
Journal of marketing management : JMM ; journal of the …
37
(
2021
)
9/10
,
pp. 813-815
Persistent link: https://www.econbiz.de/10012607844
Saved in:
19
Enhancing member-institution relationships through social media : The role of other-user engagement behavior and similarity perceptions
Fujita, Momoko
;
Harrigan, Paul
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 642-654
Persistent link: https://www.econbiz.de/10012417384
Saved in:
20
Measuring customer based place brand equity (CBPBE) from a public diplomacy perspective : evidence from West Bengal
Bose, Sunny
;
Roy, Sanjit
;
Sharifah Faridah Syed Alwi
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 734-744
Persistent link: https://www.econbiz.de/10012257676
Saved in:
21
The antecedents and consequences of value co-creation behaviors in a hotel setting : a two-country study
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
;
Jiang, …
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 353-368
Persistent link: https://www.econbiz.de/10012259308
Saved in:
22
An integrated model of city and neighborhood identities : a tale of two cities
Sadeque, Saalem
;
Roy, Sanjit
;
Swapan, Mohammad Shahidul …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 780-790
Persistent link: https://www.econbiz.de/10012288100
Saved in:
23
Value co-creation through social innovation : a study of sustainable strategic alliance in telecommunication and financial services sectors in Bangladesh
Babu, Mujahid Mohiuddin
;
Dey, Bidit Lal
;
Rahman, Mizan
; …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 13-27
Persistent link: https://www.econbiz.de/10012289115
Saved in:
24
Consumer-computer interaction and in-store smart technology (IST) in the retail industry : the role of motivation, opportunity, and ability
Roy, Sanjit
;
Balaji, M. S.
;
Bang, Nguyen
- In:
Journal of marketing management : JMM ; journal of the …
36
(
2020
)
3/4
,
pp. 299-333
Persistent link: https://www.econbiz.de/10012248971
Saved in:
25
Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
Saved in:
26
Two-way acculturation in social media : the role of institutional efforts
Fujita, Momoko
;
Harrigan, Paul
;
Roy, Sanjit
;
Soutar, …
- In:
Technological forecasting & social change : an …
145
(
2019
),
pp. 532-542
Persistent link: https://www.econbiz.de/10012134624
Saved in:
27
The rise of smart consumers : role of smart servicescape and smart consumer experience co-creation
Roy, Sanjit
;
Singh, Gaganpreet
;
Hope, Megan
;
Bang, Nguyen
; …
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
15/16
,
pp. 1480-1513
Persistent link: https://www.econbiz.de/10012178642
Saved in:
28
Customer engagement behavior in individualistic and collectivistic markets
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 281-290
Persistent link: https://www.econbiz.de/10011855333
Saved in:
29
Predictors of customer acceptance of and resistance to smart technologies in the retail sector
Roy, Sanjit
;
Balaji, M. S.
;
Quazi, Ali
;
Quaddus, Mohammed
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 147-160
Persistent link: https://www.econbiz.de/10011826101
Saved in:
30
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
31
Predicting Internet banking adoption in India : a perceived risk perspective
Roy, Sanjit
;
Balaji, M. S.
;
Kesharwani, Ankit
;
Sekhon, …
- In:
Journal of strategic marketing
25
(
2017
)
5/6
,
pp. 418-438
Persistent link: https://www.econbiz.de/10011743047
Saved in:
32
Amazon.in : surviving in a jungle
Roy, Sanjit
;
Charaborti, Rajdeep
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 45-59)
.
2017
Persistent link: https://www.econbiz.de/10011537862
Saved in:
33
Malaysian Airlines versus AirAsia : customer satisfaction, service quality and service branding
Adapa, Sujana
;
Roy, Sanjit
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 67-75)
.
2017
Persistent link: https://www.econbiz.de/10011537865
Saved in:
34
Reliance Indian Limited (RIL) : growth through innovation?
Pradhan, Sudeepta
;
Roy, Sanjit
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 169-182)
.
2017
Persistent link: https://www.econbiz.de/10011537938
Saved in:
35
Value co-creation with Internet of things technology in the retail industry
Balaji, M. S.
;
Roy, Sanjit
- In:
Journal of marketing management : MM
33
(
2017
)
1/2
,
pp. 7-31
Persistent link: https://www.econbiz.de/10011690527
Saved in:
36
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
37
Language divergence in service encounters : revisiting its influence on word-of-mouth
Balaji, M. S.
;
Roy, Sanjit
;
Lassar, Walfried M.
- In:
Journal of business research : JBR
72
(
2017
),
pp. 210-213
Persistent link: https://www.econbiz.de/10011645579
Saved in:
38
User acceptance of IoT applications in retail industry
Balaji, M. S.
;
Roy, Sanjit
;
Sengupta, Aditi
;
Chong, …
- In:
The internet of things in the modern business environment
,
(pp. 28-49)
.
2017
Persistent link: https://www.econbiz.de/10011670500
Saved in:
39
Constituents and consequences of smart customer experience in retailing
Roy, Sanjit
;
Balaji, M. S.
;
Sadeque, Saalem
;
Bang, Nguyen
; …
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 257-270
Persistent link: https://www.econbiz.de/10011899384
Saved in:
40
Services marketing cases in emerging markets : an asian perspective
Roy, Sanjit
(
ed.
);
Mutum, Dilip S.
(
ed.
);
Nguyen, Bang
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10014012322
Saved in:
41
Strategic marketing cases in emerging markets
Adhikari, Atanu
(
ed.
);
Roy, Sanjit
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10014013168
Saved in:
42
Corporate image and sport's governing body
Sekhorn, Harjit
;
Roy, Sanjit
;
Chadwick, Simon
;
Devlin, James
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 556-575
Persistent link: https://www.econbiz.de/10011657375
Saved in:
43
Antecedents and consequences of university brand identification
Balaji, M. S.
;
Roy, Sanjit
;
Sadeque, Saalem
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 3023-3032
Persistent link: https://www.econbiz.de/10011507896
Saved in:
44
A cross-country study of service productivity
Sekhon, Harjit
;
Yalley, Andrews Agya
;
Roy, Sanjit
; …
- In:
The service industries journal
36
(
2016
)
5/6
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011583913
Saved in:
45
Convenience and satisfaction : mediation of fairness and quality
Roy, Sanjit
;
Lassar, Walfried M.
;
Shekhar, Vaibhav
- In:
The service industries journal
36
(
2016
)
5/6
,
pp. 239-260
Persistent link: https://www.econbiz.de/10011583918
Saved in:
46
Measuring customer-based place brand equity (CBPBE) : an investment attractiveness perspective
Bose, Sunny
;
Roy, Sanjit
;
Tiwari, Abhay Kumar
- In:
Journal of strategic marketing
24
(
2016
)
7
,
pp. 617-634
Persistent link: https://www.econbiz.de/10011587840
Saved in:
47
Perceptions of fairness in financial services: an analysis of distribution channels
Sekhon, Harjit
;
Roy, Sanjit
;
Devlin, James
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10011486745
Saved in:
48
Does relationship communication matter in B2C service relationships?
Balaji, M. S.
;
Roy, Sanjit
;
Khong Kok Wei
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 186-200
Persistent link: https://www.econbiz.de/10011487025
Saved in:
49
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
Saved in:
50
Trust in financial services : retrospect and prospect
Devlin, James F.
;
Ennew, Christine T.
;
Sekhon, Harjit S.
; …
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
4
,
pp. 234-245
Persistent link: https://www.econbiz.de/10011480862
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->