BALANESCU, Vlad; MASCU, Mihaela - In: Business Excellence and Management 4 (2014) 2, pp. 72-81
Business Process Management, its origins, definitions and key characteristics. Finally, the third chapter present a Business …Business Process Management (BPM) is considered to be the third wave in business process theory. Appearing as a … response to the critique formulated regarding Business Process Reengineering, BPM tries to be a more holistic and integrated …