The paper investigates the specific challenges created by new online services and delivery methods with regard to the protection of consumers interests. By means of a survey of a representative sample of online consumers in five EU countries, the authors found a high degree of interest in young...

eHealth for Safety is a European study that addressed research and technology development (RTD) needs that arise from the potential contributions of information and communications technologies (ICT) applications to enhancing both patient safety and health systems’ risk management.The study had...

In Germany, multi-locational eWork continues to spread against a background of a growing need for more flexible forms of labour deployment. However, the potential of eWork to contribute to better work/life balance and to increasing workforce participation (by women and older people) is not fully...