Search Results - isPartOf:"CONNECTING KNOWLEDGE AND PERFORMANCE IN PUBLIC SERVICES: FROM KNOWING TO"

How is Information Used to Improve Performance in the Public Sector? Exploring the Dynamics of Performance Information

Van de Walle, Steven; van Dooren, Wouter - 2009

In this chapter, we challenge the assumption of a direct relationship between the existence and availability of information, and its use in decisions. We will do so by integrating three different sets of literature. Other chapters in this book stress organisations’ capacities and capabilities...

Persistent link: https://www.econbiz.de/10014202490

Knowledge from inspection : external oversight and information to improve performance

Martin, Steve - In: Connecting knowledge and performance in public services …, (pp. 16-32). 2010

Persistent link: https://www.econbiz.de/10014564707

Citizens, users or consumers : the voice of the public and its influence on improving performance

Greener, Ian - In: Connecting knowledge and performance in public services …, (pp. 55-73). 2010

Persistent link: https://www.econbiz.de/10014564708

Competition and choice : the place of markets in connecting information and performance improvement

Propper, Carol - In: Connecting knowledge and performance in public services …, (pp. 74-98). 2010

Persistent link: https://www.econbiz.de/10014564709

How is information used to improve performance in the public sector? : exploring the dynamics of performance information

Walle, Steven van de; Van Dooren, Wouter - In: Connecting knowledge and performance in public services …, (pp. 33-54). 2010

Persistent link: https://www.econbiz.de/10014564710

The role of corporate governance and boards in organisational performance

Chambers, Naomi - In: Connecting knowledge and performance in public services …, (pp. 99-127). 2010

Persistent link: https://www.econbiz.de/10014564711

Change at the top : connecting political and managerial transitions with performance

Boyne, George A. - In: Connecting knowledge and performance in public services …, (pp. 128-144). 2010

Persistent link: https://www.econbiz.de/10014564712

The role of leadership in knowledge creation and transfer for organisational learning and improvement

Hartley, Jean; Rashman, Lyndsay - In: Connecting knowledge and performance in public services …, (pp. 145-172). 2010

Persistent link: https://www.econbiz.de/10014564713

Process improvement and lean thinking : using knowledge and information to improve performance

Radnor, Zoe - In: Connecting knowledge and performance in public services …, (pp. 173-198). 2010

Persistent link: https://www.econbiz.de/10014564714

Using evidence : how social research could be better used to improve public service performance

Davies, Huw T. O. - In: Connecting knowledge and performance in public services …, (pp. 199-225). 2010

Persistent link: https://www.econbiz.de/10014564715