Purpose Although the multi-criteria technique analytic hierarchy process (AHP) has successfully been applied in many areas, either selecting or ranking alternatives or to derive priority vector (weights) for a set of criteria, there is a significant drawback in using this technique if the...

Purpose This paper aims to find determinants that can predict the helpfulness of online customer reviews (OCRs) with a novel approach. Design/methodology/approach The approach consists of feature engineering using various text mining techniques including BERT and machine learning models that can...

Purpose Class imbalance learning, which exists in many domain problem datasets, is an important research topic in data mining and machine learning. One-class classification techniques, which aim to identify anomalies as the minority class from the normal data as the majority class, are one...

Purpose Although many studies show that self-efficacy and continuance intention of Web 2.0 platforms are positively and significant correlated, others reveal some different findings. To clarify this line of research, this study further investigates the effect of self-efficacy on continuance...

Purpose This study identifies whether the Internet search index can be used as effective enough data to identify agricultural and livestock product demand and compare the accuracy of the prediction of major agricultural and livestock products purchases between these prediction models using...

Purpose Topic model has been widely applied to discover important information from a vast amount of unstructured data. Traditional long-text topic models such as Latent Dirichlet Allocation may suffer from the sparsity problem when dealing with short texts, which mostly come from the Web. These...

Purpose Because of the fast-growing digital image collections on online platforms and the transfer learning ability of deep learning technology, image classification could be improved and implemented for the hostel domain, which has complex clusters of image contents. This paper aims to test the...

Purpose Playing video gaming is one of the most popular forms of leisure activities. This study looks into a specific video game genre, under the category of Multiplayer Online Battle Arena (MOBA) games. The purpose of this research is to investigate the factors that lead to the consumption of...

Purpose This paper aims to estimate the population in a specific space from the numbers of posted tweets and their senders, using Twitter's real-time property and location information data. Design/methodology/approach The population to be estimated was set to be the attendance at each game among...

Purpose The aim of this research is to combine and synthesize the findings of previous studies search for the effects of eWom on purchase intention by meta-analysis. Design/methodology/approach The paper shows a meta-analysis process step by step. Within the scope of certain criteria, the...