Customer knowledge refers to the understanding of the customers’ needs, wants, and aims. It is essential for an organization to align its processes, products, and services to build customer relationships. Managers need to understand how the acquisition and the use of customer-related knowledge...

This study aims to enhance our current understanding of the transfer of training by proposing a conceptual model that supports the mediating role of motivation to improve work through learning about the relationship between social support and the transfer of training. The examination of...

It is evident that there is a heightened importance in Russia attributed to ensuring that students develop skills, which will enable them to be more productive and engaged citizens. This article deals with a skills anticipation methodology for seven hi-tech industries in Russia that resulted in...

The present study aims at defining the importance of the managerial competencies, taking particular interest in knowledge, in students’ prospective professional career and the level in which these competencies were gained in the course of their studies. The empirical material was collected on...

The issue of human capital is increasingly attracting the attention of both theorists and practitioners, because at present human resources play a decisive role in the creation of competitive economies and business entities. Human capital and knowledge are becoming key factors in the area of...

During the last years, scientists and practitioners have attempted to define and implement the feasible models of building and nurturing e-learning communities in order to continuously activate group dynamics, gain highly interactive learning experiences, and significantly enhance their sense of...

This paper examines the results of a broader research of the impact of the implementation of a learning organization on the formation of a positive organizational identity in the Slovenian entrepreneurial practice. On the basis of an analysis carried out in 2012 on a sample of 132 enterprises in...

This paper examines the ‘aftermath effect’ of the new civil service pay policy on job satisfaction among the teachers in Ghana. The study found that income, personal growth, bonus and organizational type had both direct and indirect effects on job satisfaction. The two-way analysis, as well...

The article presents the results of a research on students’ competencies selfesteem. The research was conducted in the years 2009–2012, on a sample of 1,831 students, under the project called ‘SYNERGY – MCSU Faculty of Economics students’ competencies development by gaining practical...

Multinational companies are making significant investments in high-risk developing countries lured by the lower factor cost and growth potential. Much research has deliberated on the risks related to such international business, and in particular the country risk. However, there are only a few...