As of March 2018, the number one online social network has 2.13 billion monthly active users. These 2.13 billion users are part of the Facebook Divide. The Facebook Divide Index has provided a new way to segment markets. On the country level, the four segments of Facebook Dominant, Facebook...

The telecommunication industry considers customer relationship management as a significant issue for organizational adaptation. Mobile service providers have enforced CRM with the objective to reduce the number of customers that churn. The objective of this article is to detect high impact...

In the recent past, understanding and practice of sustainability in tourism are becoming increasingly important to both academicians and tourism planners. In the last two decades, the attainment of sustainable development and the protection of touristic assets have been at the forefront of...

The challenges and emergence of a global economy and a Digital First World has created financial disruptions in e-commerce and e-business around the globe. The collaborations of banks with Fintech companies have led to digitalization being an important component of their business and marketing...

Indian banks spend heavily to procuring banking information systems (BIS) in order to achieve positive benefits to the bank and to its customers. They are under increasing pressure to justify its value. However, the evaluation of success of the BIS is generally ignored by banks especially at the...

Recent research suggests that the relationship between personality and Facebook use is mediated by the need for belonging and self-presentation. It is uncertain, however, whether these relationships also hold for other social networking sites (SNSs), for example, Instagram. This image-sharing...

Because Millennials and Generation X tend to desire close relationships with their leaders, expect frequent and open communication, and integrate their personal and professional contacts via social media, it was predicted they would be more likely than Baby Boomers to accept a Facebook friend...

This paper presents a set of data relating to the investigation of RMT in the virtual world (VW) and social capital associated with RMT platforms. The investigation is carried out using five main research databases: Science Direct; Emerald Insight; Springer Link; Proquest Database; and IEEE...

Many social media users rely on photo editing techniques in order to receive more positive attention (i.e., likes/comments) online. This study used a mixed methods approach to conduct a descriptive analysis of #nofilter use by Instagram users. By using #nofilter users are making a point that...

This paper presents a review of 81 research articles published between 1996 and 2013 on the impact of information technology on lifestyle. Our findings indicate that the number of investigations into the impact of IT on various areas of everyday life, increased considerably during this period,...