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Year of publication
Subject
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Dienstleistungssektor 48 Service industry 48 Dienstleistung 47 Services 47 Dienstleistungsmanagement 37 Service management 37 Theory 35 Theorie 34 Dienstleistungsinnovation 22 Service innovation 22 Innovation 21 Beziehungsmarketing 18 Relationship marketing 18 Consumer behaviour 15 Dienstleistungsqualität 15 Konsumentenverhalten 15 Lieferkette 15 Service quality 15 Supply chain 15 service science 15 Logistics 11 Logistik 11 Coronavirus 10 Informationsmanagement 8 Innovation management 8 Innovationsmanagement 8 Bundling strategy 7 Business services 7 Leistungsbündel 7 Service-Dominant Logic 7 Simulation 7 Unternehmensdienstleistung 7 Wissensmanagement 7 service-dominant logic 7 China 6 Customer satisfaction 6 Dienstleistungsmarketing 6 Digital platform 6 Digitale Plattform 6 Gesundheitsversorgung 6
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Online availability
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Undetermined 254 Free 8
Type of publication
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Article 359 Book / Working Paper 40
Type of publication (narrower categories)
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Aufsatz im Buch 143 Book section 143 Article in journal 62 Aufsatz in Zeitschrift 62 Collection of articles of several authors 10 Sammelwerk 10 Aufsatzsammlung 7 Konferenzschrift 6 Conference proceedings 4 Case study 1 Fallstudie 1 Handbook 1 Handbuch 1
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Language
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English 302 Undetermined 97
Author
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Spohrer, James C. 10 Demirkan, Haluk 6 Kieliszewski, Cheryl A. 6 Maglio, Paul P. 6 Galli, Brian J. 5 Sawatani, Yuriko 5 Vargo, Stephen L. 5 Agatz, Niels 4 Cho, Soo-Haeng 4 Evenson, Shelley 4 Wang, Hai 4 Akaka, Melissa Archpru 3 Barile, Sergio 3 Basole, Rahul C. 3 Bassano, Clara 3 Benjaafar, Saif 3 Chase, Richard B. 3 Chung, Kyunghwa 3 Dey, Nilanjan 3 Fragnière, Emmanuel 3 Hefley, Bill 3 Hsu, Cheng 3 Karmarkar, Uday S. 3 Krcmar, Helmut 3 Larson, Richard C. 3 Lusch, Robert F. 3 Macintyre, Mairi 3 Miles, Ian D. 3 Patrício, Lia 3 Polese, Francesco 3 Rouse, William B. 3 Saviano, Marialuisa 3 Tang, Christopher S. 3 Tuunanen, Tuure 3 Angelis, Jannis 2 Ashour, Amira S. 2 Baporikar, Neeta 2 Bitner, Mary Jo 2 Bowen, David E. 2 Chan, Wai Kin Victor 2
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Institution
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International Conference on Logistics, Informatics and Service Science <2, 2012, Peking> 3 International Conference on Logistics, Informatics and Service Science <4., 2014, Berkeley, Calif.; Peking> 1 Springer Science + Business Media LLC 1
Published in...
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Service Science 95 Service science 63 International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 62 Service science, management and engineering : education for the 21st Century 52 Handbook of service science ; [Vol. 1] 31 Global perspectives on service science: Japan 20 Service science and logistics informatics : innovative perspectives 19 Modeling for decision support in network-based services : the application of quantitive modeling to service science 11 Ontology, conceptualization and epistemology for information systems, software engineering and service science : 4th International Workshop, ONTOSE 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; revised selected papers 10 Service Science: Research and Innovations in the Service Economy 10 SpringerBriefs in Service Science 9 SpringerLink / Bücher 6 Service science: research and innovations in the service economy 5 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 3 International journal of services operations and informatics : IJSOI 2 Springer eBook Collection 2 Lu Kong, Kejia Hu, Matthew Walsman (2021) Caring for an Aging Population in a Post-Pandemic World: Emerging Trends in the U.S. Older Adult Care Industry. Service Science 0(0) 1 Service science: research and innovation in the service economy 1 Springer eBook Collection / Business and Economics 1
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Source
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ECONIS (ZBW) 236 RePEc 95 Other ZBW resources 62 USB Cologne (EcoSocSci) 6
Showing 1 - 10 of 399
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B&B customer experience and satisfaction : evidence from online customer reviews
Jia, Mengke; Kim, Hak-Seon; Tao, Shuting - In: Service science 16 (2024) 1, pp. 42-54
Persistent link: https://www.econbiz.de/10014564178
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Can customer arrival rates be modelled by sine waves?
Chen, Ningyuan; Gürlek, Ragıp; Lee, Donald K. K.; … - In: Service science 16 (2024) 2, pp. 70-84
Persistent link: https://www.econbiz.de/10014564195
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Analysis of real-time order fulfillment policies : when to dispatch a batch?
Gautam, Natarajan; Geunes, Joseph - In: Service science 16 (2024) 2, pp. 85-106
Persistent link: https://www.econbiz.de/10014564224
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Cyber insurance and post-breach services : a normative analysis
Hui, Wendy; Hui, Kai-Lung; Yue, Wei Thoo - In: Service science 16 (2024) 2, pp. 124-141
Persistent link: https://www.econbiz.de/10014564246
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Cross-site and cross-generation knowledge transfer in high-tech after-sales service
Zijlstra, F. S.; Alblas, Alex; Langerak, Fred - In: Service science 16 (2024) 3, pp. 155-171
Persistent link: https://www.econbiz.de/10015130515
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Competitive bundling and offer design in a symmetric bertrand duopoly
Roels, Guillaume; Khodabakhshian, Araz; Karmarkar, Uday S. - In: Service science 15 (2023) 4, pp. 250-265
Persistent link: https://www.econbiz.de/10014466085
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Introduction to the special issue on innovation in transportation-enabled urban services, part 1
Agatz, Niels; Cho, Soo-Haeng; Wang, Hai; Benjaafar, Saif - In: Service science 15 (2023) 1, pp. 1-2
Persistent link: https://www.econbiz.de/10014293777
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Dynamic exception points for fair liver allocation
Celdir, Musa Eren; Akan, Mustafa; Tayur, Sridhar - In: Service science 17 (2025) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10015423888
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Advancements in Pin-Array Tactile Displays : Designing Multimodal User Interfaces for Braille and Graphics
Zeng, Limin; Weber, Gerhard - 2025
Designing User interfaces for the Feeling -- The Overview of Haptic Displays -- User Interfaces for Pin-Array Tactile Displays -- Reading Text, Math and Charts on Pin-array Displays -- Reading and Drawing Graphics -- Exploring Outdoor & Indoor Tactile Maps.
Persistent link: https://www.econbiz.de/10015492404
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Earnings pressure and corporate social responsibility impression management
Liu, Chang; Zhao, Xiaoping - In: Service science 17 (2025) 1, pp. 18-34
Persistent link: https://www.econbiz.de/10015423894
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