As software vendors provide their software as a service (SaaS) and allow users to access the software functions via open interfaces, the innovation style has shifted from local innovation of a software user, to collective innovation of an entire system of users and software. This new innovation...

Several Cloud computing business models have been developed and implemented, including dynamic pricing schemes. This paper extends the known concepts of revenue management to the specific case of Cloud computing from two perspectives. First, we propose system architecture for Cloud service...

This study examines the customer satisfaction of telecomm-unication service in the Kurdistan region of Iraq. The purpose is to identify the key factors determining the customer satisfaction of telecommunication service. A conceptual model is specified and a number of hypotheses tested with a...

In this paper, we present an agent-based simulation system that allows modeling the interactions between software buyers and vendors in a software market. The market offers Software-as-a-Service (SaaS) and perpetual software (PS) licenses under different pricing schemes. Four dynamic pricing...

Cloud computing is supposed to offer resources (i.e., data, software, and hardware services) in a manner similar to traditional utilities such as water, electricity, gas, and telephony. However, the current Cloud market is fragmented and static, preventing the successful implementation of...

IT service businesses can achieve economies of scale and scope faster than in traditional product businesses. In particular, as IT service platforms will become the founding infrastructure of our economies, the analysis and understanding of the value that a service platform can generate is of...

Tourism industry/development constitutes one of only a few viable development options and is often the principal source of foreign exchange earnings without exporting any national wealth or resources. It plays an important role in the sustainable development of many developing countries. The...

Are students from one of the high tech universities in the world fully aware of their permanent linkage to the global learning network, the World Wide Web? In their pockets, backpacks, and purses are the latest smartphones loaded will countless apps. But, how aware are these students of the use...

Can education problems in poor countries be successfully addressed using knowledge economics? The old development model posits that poor countries must follow the route of richer countries, progressing up a scale of development. But an emerging theory of development and collective adaptive...

This study attempts to analyze Kurdistan Region's potentials in the effective usage of mobile telecommunication. The purpose is to identify the key factors determining the adoption of mobile telephony service. A conceptual model is specified and a number of hypotheses tested with a sample of...