"Big mistakes or misconduct, serious accidents and other disasters are normally followed by investigations which explore what went wrong. These produce recommendations to limit the damage from a future event, or to prevent it altogether. In many cases, this doesn't happen, and 'repeat crises'...

"Since this classic book was first published in 2003, sustainability has increasingly become mainstream business for leading corporations, whilst the topic itself has also been a hotly debated political issue across the globe. The models originally discussed in the book have become more relevant...

pt. 1. Context and theory -- pt. 2. Ethical change leadership : issues and challenges -- pt. 3. Change leadership and ethics : success and failure -- pt. 4. Ethical change leadership and organizational sustainability -- pt. 5. Conclusions.

pt. 1. Context -- pt. 2. Leadership, management and strategies for organizational change in public services -- pt. 3. Implementing and evaluating public services change initiatives -- pt. 4. Conclusions.