We investigate how eight concepts derived from the media characteristics of the WWW impact corporate success in E-Business if implemented as features of companies’ web sites. We construct a path model for testing our research hypotheses on three subsets of a representative survey of 1,308...

In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capability and examine its determinants and the impact that all of these factors have on corporate success in E-Business....

Seit den wegbereitenden Arbeiten von Pine (1991, 1993) haben sich zahlreiche wissenschaftliche Beiträge mit den theoretischen Aspekten der Mass Customization befasst. Nach vielen positiv gestimmten Arbeiten hinsichtlich des Nutzens und der Erfolgsaussichten der Mass Customization werden diese...

Due to their functionality, stored value purses based on smart card technology are prominent candidates for being the dominant medium of exchange for micropayments. However, the overall prospects of these payment systems are yet ambiguous, both from the perspective of practice and monetary...

Historical examples (ISDN, Teletex, telefax, telex) show us that forecasting efforts in the telecommunication sector can go awry - not only by a few percentage points but by large magnitudes. We maintain that with strong network effects it is not possible to forecast the success of...

Zunehmende Individualisierung der Nachfrage verbunden mit einem steigenden Preisdruck stellt für Unternehmen eine wesentliche wettbewerbsstrategische Herausforderung dar. Die Strategie der Mass Customization stellt als Reaktion eine Konzeption zur Verfügung, die für jeden Kunden genau das...

Die Ergebnisse der Electronic Commerce Enquête 97/98 (ECE), einer umfangreichen empirischen Erhebung im deutschsprachigen Raum aus Unternehmenssicht, verdeutlichen eine große Diskrepanz zwischen den theoretisch erklärbaren großen Potentialen des World-Wide Webbasierten Electronic Commerce...

Most research projects that start to implement the so called “Internetof Things” typically use smart products and mobile devices within brick-andmortarsupermarkets for consumer-product communication at the point-of-sale.But outside the supermarket specific information collected about the...