Roy, Piyal; Pandit, Rajat; Podder, Amitava - In: Understanding AI Decisions, Computer Vision, and …, (pp. 1-26). 2026
Natural Language Processing (NLP) is transforming the customer experience and transforming businesses into data-driven ones. NLP technologies enable personalized customer relations and machine-like service completion through chatbots and virtual assistants. These tools use artificial...