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Bank
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Narayanan, L. Venkat
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Advances in banking technology and management : impacts of ICT and CRM
19
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ECONIS (ZBW)
19
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Introduction to banking technology and management
Ravi, Vladamani
- In:
Advances in banking technology and management : impacts …
,
(pp. 1-14)
.
2008
Persistent link: https://www.econbiz.de/10003606357
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2
Service quality in banks : what are the factors behind performance and customer satisfaction?
Bellini, Carlo Gabriel Porto
;
Pereira, Rita de Cássia …
- In:
Advances in banking technology and management : impacts …
,
(pp. 16-32)
.
2008
Persistent link: https://www.econbiz.de/10003606375
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3
Adoption and diffusion of internet banking
Carr, Mahil
- In:
Advances in banking technology and management : impacts …
,
(pp. 33-52)
.
2008
Persistent link: https://www.econbiz.de/10003606379
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4
Customer acceptance of internet banking services in Greece : the case study of Alpha Bank
Makrēs, Miltiadēs
;
Koumaras, Harilaos
; …
- In:
Advances in banking technology and management : impacts …
,
(pp. 53-69)
.
2008
Persistent link: https://www.econbiz.de/10003606415
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5
The adoption and use of smart card technology in banking : an empirical evidence from the Moneo electronic purse in France
M'Chirgui, Zouhai͏̈er
;
Chanel, Olivier
- In:
Advances in banking technology and management : impacts …
,
(pp. 70-87)
.
2008
Persistent link: https://www.econbiz.de/10003606428
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6
Engineering banking applications : a service-oriented agent-based approach
Patra, Manas Ranjan
- In:
Advances in banking technology and management : impacts …
,
(pp. 88-102)
.
2008
Persistent link: https://www.econbiz.de/10003606606
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7
Smart cards in the banking industry : challenges, competition, and collaboration in the 2000's
Wonglimpiyarat, Jarunee
- In:
Advances in banking technology and management : impacts …
,
(pp. 103-118)
.
2008
Persistent link: https://www.econbiz.de/10003606614
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8
Electronic banking and information assurance ussues : survey and synthesis
Gupta, Manish
;
Rao, Raghav
;
Upadhyaya, Shambhu J.
- In:
Advances in banking technology and management : impacts …
,
(pp. 119-138)
.
2008
Persistent link: https://www.econbiz.de/10003606627
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9
M-payment solutions and m-commerce fraud management
Nambiar, Seema
;
Lu, Chang-Tien
- In:
Advances in banking technology and management : impacts …
,
(pp. 139-157)
.
2008
Persistent link: https://www.econbiz.de/10003606633
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10
The CRM process and the banking industry : insights from the marketing literature
Mantrala, Murali K.
;
Krafft, Manfred
;
Dong, Beibei
; …
- In:
Advances in banking technology and management : impacts …
,
(pp. 159-185)
.
2008
Persistent link: https://www.econbiz.de/10003606642
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