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Customer satisfaction 1 Customer service 1 Kundenservice 1 Kundenzufriedenheit 1
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Collection of articles of several authors 1 Conference proceedings 1 Konferenzschrift 1 Sammelwerk 1
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English 1
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Geyer-Schulz, Andreas 1 Meyer-Waarden, Lars 1
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Customer & service systems 1
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Special issue: Customer Empowerment : [The second French-German workshop about Consumer Empowerment took place at the University of Karlsruhe (KIT) between January 10 - 11, 2013]
Geyer-Schulz, Andreas (contributor); Meyer-Waarden, Lars (ed.) - 2014
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