Search Results - person:"Abou-Shouk, Mohamed"

The effect of health-perceived risks on domestic travel intention : the moderating role of destination image

Aburumman, Asad; Abou-Shouk, Mohamed; Zouair, Nagwa; … - In: Tourism and hospitality research : THR 25 (2025) 1, pp. 57-71

Persistent link: https://www.econbiz.de/10015176718

The effect of immersive technologies on tourist satisfaction and loyalty : the mediating role of customer engagement and customer perceived value

Abou-Shouk, Mohamed; Zouair, Nagwa; Abdelhakim, Ayman Safi - In: International journal of contemporary hospitality management 36 (2024) 11, pp. 3587-3606

Persistent link: https://www.econbiz.de/10015141934

The fast-food employees' usage intention of robots : a cross-cultural study

Abdelhakim, Ayman Safi; Abou-Shouk, Mohamed; Ab Rahman, … - In: Tourism management perspectives : TMP 45 (2023), pp. 1-13

Persistent link: https://www.econbiz.de/10014283414

Local tourists' perceptions of tourist destinations' competitiveness: a comparative study of the United Arab Emirates, Egypt, and Oman

Abou-Shouk, Mohamed; Zoair, Nagoua; Elbaz, Ahmed Mohamed; … - In: Worldwide Hospitality and Tourism Themes 15 (2022) 2, pp. 143-154

Purpose Destination competitiveness is a significant contributor to tourism growth, performance and development. The current research intends to test the effect of the dimensions of the Travel and Tourism Competitiveness Index (TTCI) on destination competitiveness in the United Arab Emirates...

Persistent link: https://www.econbiz.de/10015038334

Effects of entrepreneurial orientation, marketing, and innovation capabilities, on market performance : the mediating effect of sustainable competitive advantage

Elgarhy, Sayed Darwish; Abou-Shouk, Mohamed - In: International journal of contemporary hospitality management 35 (2023) 6, pp. 1986-2004

Persistent link: https://www.econbiz.de/10014280921

The Effect of Customer Relationship Management Practices on Airline Customer Loyalty

Salah, Marwa; Abou-Shouk, Mohamed A. - 2020

Purpose: Customer satisfaction and loyalty are important concerns for travel providers. Αdopting the activities of customer relationship management could help them building strong relationships with customers. This study explores the opinions of EgyptAir passengers on customer relationship...

Persistent link: https://www.econbiz.de/10014090192

The effect of customer relationship management practices on airline customer loyalty

Salah, Marwa; Abou-Shouk, Mohamed A. - In: Journal of Tourism, Heritage & Services Marketing 5 (2019) 2, pp. 11-19

Customer satisfaction and loyalty are important concerns for travel providers and have a significant role in maximizing their sales. Therefore, adopting the activities of customer relationship management could help them building strong relationships with customers. This study explores the...

Persistent link: https://www.econbiz.de/10012196377

The effect of customer relationship management practices on airline customer loyalty

Salah, Marwa; Abou-Shouk, Mohamed A. - In: Journal of Tourism, Heritage & Services Marketing : JTHSM 5 (2019) 2, pp. 11-19

Persistent link: https://www.econbiz.de/10012159006

The effect of customer relationship management practices on airline customer loyalty

Salah, Marwa; Abou-Shouk, Mohamed A. - 2019

Persistent link: https://www.econbiz.de/10015266213

The effect of personality traits and knowledge-sharing on employees' innovative performance : a comparative study of Egypt and Jordan

Abou-Shouk, Mohamed; Zoair, Nagoua; Aburumman, Asad; … - In: Tourism management perspectives : TMP 44 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013494137