Ries, Lena; Beckmann, Markus; Wehnert, Peter - In: Journal of Business Economics 93 (2023) 4, pp. 667-706
Digital technologies can elevate product-service systems (PSS) to smart PSS, which focus on performance rather than ownership and are considered a means for dematerialization. However, transitioning to smart PSS does not guarantee sustainability. To understand the impact of smart PSS...