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Search: person:"Bilgihan, Anil"
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Consumer behaviour
44
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43
Customer satisfaction
22
Kundenzufriedenheit
21
Beziehungsmarketing
20
Relationship marketing
20
Dienstleistungsqualität
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English
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Bilgihan, Anil
110
Okumus, Fevzi
28
Bujisic, Milos
13
Kandampully, Jay
13
Cobanoglu, Cihan
7
Nusair, Khaldoon
7
Bogicevic, Vanja
6
Menidjel, Choukri
6
Ozturk, Ahmet Bulent
6
Dogru, Tarik
5
Hanks, Lydia
5
Mody, Makarand Amrish
5
Sukhu, Anupama
5
Yang, Wan
5
Barreda, Albert
4
Benhabib, Abderrezzak
4
Demirciftci, Tevfik
4
Line, Nathaniel D.
4
Okumus, Bendegul
4
Zhang, Tingting (Christina)
4
Bakir, Selim
3
Barreda, Albert A.
3
Huang, Arthur
3
Rahimi, Roya
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Ricci, Peter
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2
Acikgoz, Fulya
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2
Baloglu, Seyhmus
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Berbekova, Adiyukh
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Chao, Ying
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2
De la Mora Velasco, Efren
2
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2
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2
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2
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International journal of hospitality management
12
Journal of Hospitality and Tourism Technology
12
International Journal of Contemporary Hospitality Management
8
Tourism management : research, policies, practice
8
International journal of contemporary hospitality management
7
Journal of retailing and consumer services
5
Journal of hospitality and tourism insights
4
Journal of hospitality marketing & management
4
Journal of service management
4
Journal of Hospitality and Tourism Insights
3
Tourism Review
3
Journal of revenue and pricing management
2
Psychology & marketing
2
Tourism review : the official journal of the AIEST
2
Consumer Behavior in Tourism and Hospitality
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International Journal of Quality and Service Sciences
1
International Journal of Retail & Distribution Management
1
International Journal of Services, Economics and Management
1
International journal of consumer studies
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
International journal of tourism research
1
Journal of Consumer Marketing
1
Journal of Organizational Change Management
1
Journal of Product & Brand Management
1
Journal of Service Management
1
Journal of business research : JBR
1
Journal of destination marketing & management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of organizational change management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of strategic marketing
1
Journal of vacation marketing
1
Psychology & Marketing
1
Services marketing quarterly
1
Technological forecasting & social change : an international journal
1
The Cornell hospitality quarterly
1
The international review of retail, distribution and consumer research
1
The journal of consumer marketing
1
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ECONIS (ZBW)
72
Other ZBW resources
35
OLC EcoSci
2
RePEc
1
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110
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1
Proposing a metaverse engagement model for brand development
Bilgihan, Anil
;
Leong, Man Wai Aliana
;
Okumus, Fevzi
; …
- In:
Journal of retailing and consumer services
78
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10015095115
Saved in:
2
Generative artificial intelligence in the hospitality and tourism industry : developing a framework for future research
Dogru, Tarik
;
Line, Nathaniel D.
;
Mody, Makarand Amrish
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
49
(
2025
)
2
,
pp. 235-253
Persistent link: https://www.econbiz.de/10015193190
Saved in:
3
AI awareness and employee-related outcomes : a systematic review of the hospitality literature and a framework for future research
Bakir, Selim
;
Dogru, Tarik
;
Bilgihan, Anil
;
Ayoun, Baker
-
2025
Persistent link: https://www.econbiz.de/10015340116
Saved in:
4
Emotion and cognition in customer experience : a mixed-method study on loyalty formation in the hospitality sector
Bujisic, Milos
;
Li, Yizhi
;
Bilgihan, Anil
- In:
Journal of hospitality and tourism insights
8
(
2025
)
4
,
pp. 1522-1545
Persistent link: https://www.econbiz.de/10015373095
Saved in:
5
Hospitality marketing research : bridging the practical gap
Bilgihan, Anil
;
Hanks, Lydia
;
Line, Nathaniel D.
;
Mody, …
- In:
International journal of contemporary hospitality management
37
(
2025
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10015210175
Saved in:
6
From perception to purchase : atmospheric effects through immersion and emotional responses in service environments
Errajaa, Karim
;
Safraou, Imen
;
Bilgihan, Anil
- In:
International journal of hospitality management
129
(
2025
),
pp. 1-26
Persistent link: https://www.econbiz.de/10015434255
Saved in:
7
Do hotels' green efforts lead guests to adopt sustainable behaviors? : mediating roles of perceived motives, gratitude, and green trust
Manthé, Elodie
;
Morrongiello, Caroline
; …
- In:
International journal of hospitality management
131
(
2025
),
pp. 1-17
Persistent link: https://www.econbiz.de/10015434806
Saved in:
8
Meme marketing : how can marketers drive better engagement using viral memes?
Malodia, Suresh
;
Dhir, Amandeep
;
Bilgihan, Anil
;
Sinha, …
- In:
Psychology & marketing
39
(
2022
)
9
,
pp. 1775-1801
Persistent link: https://www.econbiz.de/10013465114
Saved in:
9
Metaphorical effects of advertising in different types of hotels : evidence from eye-tracking
Chen, Xianglan
;
Xiang, Bingqing
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
36
(
2024
)
12
,
pp. 4192-4214
Persistent link: https://www.econbiz.de/10015145522
Saved in:
10
Leveraging artificial intelligence in firm-generated online customer communities : a framework and future research agenda
Marti, Candice L.
;
Kour, Gurpreet
;
Bilgihan, Anil
;
Xu, Yu
- In:
Journal of service management
35
(
2024
)
3
,
pp. 438-458
Persistent link: https://www.econbiz.de/10015078016
Saved in:
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