Suša Vugec, Dalia; Bosilj Vukšić, Vesna; Pejić … - In: Business Process Management Journal 26 (2020) 6, pp. 1709-1730
Purpose: Organizations introduce business intelligence (BI) to increase their performance, but often, this initiative is not aligned with the business process management (BPM) initiative, which also aims to improve organizational performance. Although some findings from the literature indicate...