To relieve congested city centers, cargo tunnels are a recently revitalized last-mile delivery concept that is currently evaluated in various capability studies in different parts of the world. Under the cargo tunnel concept, freight is lifted into a tunnel at an easy-to-access outskirt depot...

In view of success stories of unicorn startups from the sharing and gig economy such as Airbnb, DiDi, or Uber, it is not surprising that postal service providers try to transfer the sharing idea toward their last-mile delivery services: owners of under-used assets (here private crowdshippers...

To optimize their order fulfillment processes, many e-commerce warehouses employ a storage assignment strategy known as scattered or mixed-shelves storage. Under this approach, unit loads of homogeneous products are divided, and individual pieces are stored in various shelves throughout the...

To streamline their fulfillment processes, many e-commerce retailers today use automated packaging machines for their outbound parcels. An important performance–waste tradeoff is associated with these machines: To reduce packaging waste when handling different sized goods, packaging machines...