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Journal of retailing
NYU Working Paper
37
Journal of marketing management : MM
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Southwest Economy
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1
Epic aspects of retail encounters: the Iliad of Hollister
Brown, Stephen
;
Stevens, Lorna
;
Maclaran, Pauline
- In:
Journal of retailing
94
(
2018
)
1
,
pp. 58-72
Persistent link: https://www.econbiz.de/10011833457
Saved in:
2
Special issue: Multichannel retailing
Brown, Stephen
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011309642
Saved in:
3
Customer-oriented boundary-spanning behaviors: Test of a social exchange model of antecedents
Bettencourt, Lance A.
;
Brown, Stephen W.
;
Mackenzie, …
- In:
Journal of retailing
81
(
2005
)
2
,
pp. 141-158
Persistent link: https://www.econbiz.de/10006607075
Saved in:
4
Contact Employees: Relationships among Workplace Fairness, Job Satisfaction and Prosocial Service Behaviors
Bettencourt, Lance A.
;
Brown, Stephen W.
- In:
Journal of retailing
73
(
1997
)
1
,
pp. 39-62
Persistent link: https://www.econbiz.de/10006630694
Saved in:
5
Tracking the Evolution of the Services Marketing Literature
Fisk, Raymond P.
;
Brown, Stephen W.
;
Bitner, Mary Jo
- In:
Journal of retailing
69
(
1993
)
1
,
pp. 61-103
Persistent link: https://www.econbiz.de/10006638522
Saved in:
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