Purpose - Building social capital within buyer-supplier relationships is often associated with high performing supply chains. However, little research has examined the mechanisms by which social capital is formed. The purpose of this paper is to examine the effects of relational and contractual...

Purpose - Whilst e-procurement has significant potential to reduce the purchasing costs of an organisation, the realisation of these savings requires user compliance. The purpose of this paper is to examine the extent to which user-perceived e-procurement quality (EPQ) (operationalised through...