Purpose – The paper seeks to show that implementing change initiatives in organizations is extremely problematic, particularly in relation to human resource management (HRM) initiatives. The challenges inherent in implementing new HRM systems and procedures is arguably more acute in...

Purpose – To report on the development of a new, more balanced approach to managing the performance of key employees in project‐based organizations. Design/methodology/approach – Following the establishment of the role‐based criteria for performance excellence through focus groups and...

The role of competency-based performance management is growing in significance in many industries and sectors. Unlike functional competences, which measure performance against predetermined minimum occupational standards, competency-based systems are founded on the key behavioural competencies...

Traditional success criteria for construction projects centre on the achievement of cost, programme and quality targets. In this paper, it is argued that these simple measures are too crude to be used for gauging managers' performance in the context of today's construction project environment,...