Search Results - person:"Dabestani, Reza"

Exploration and prioritisation of critical success factors in adoption of artificial intelligence : a mixed-methods study

Solaimani, Sam; Dabestani, Reza; Harrison-Prentice, Thomas - In: International journal of business information systems : … 45 (2024) 4, pp. 429-453

Persistent link: https://www.econbiz.de/10015061807

Clustering employees on the basis of their perception from critical success factors of total quality management and its influence on customer focus

Gavareshki, Mohammad Hosein Karimi; Dabestani, Reza; … - In: International journal of management concepts and … 12 (2019) 2, pp. 103-116

Persistent link: https://www.econbiz.de/10012105427

Evaluating the efficiency of the commercial banks admired in Fortune 500 list : using data envelopment analysis

Saljoughian, Mohammad; Shirouyehzad, Hadi; Khajeh, Elaheh; … - In: International journal of productivity and quality … 26 (2019) 1, pp. 58-73

Persistent link: https://www.econbiz.de/10012027747

Evaluation and prioritization of service quality dimensions based on gap analysis with analytic network process

Dabestani, Reza; Shahin, Arash; Saljoughian, Mohammad - In: International Journal of Quality & Reliability Management 34 (2017) 4, pp. 530-548

Purpose The purpose of this paper is to identify customers’ critical demands through evaluating and prioritizing service quality dimensions (SQDs) based on service quality (SQ) gaps. Design/methodology/approach The customers of four-star hotels were asked to report on their expectations and...

Persistent link: https://www.econbiz.de/10014801684

Evaluation and prioritization of service quality dimensions based on gap analysis with analytic network process

Dabestani, Reza; Shahin, Arash; Saljoughian, Mohammad - In: International journal of quality & reliability management 34 (2017) 4, pp. 530-548

Persistent link: https://www.econbiz.de/10011704863

A comparative study of ordinary and fastidious customers' priorities in service quality dimensions

Dabestani, Reza; Shahin, Arash; Shirouyehzad, Hadi; … - In: Total quality management & business excellence 28 (2017) 3/4, pp. 331-350

Persistent link: https://www.econbiz.de/10011723613

Determining factors influencing radical and incremental innovation with a case study in the petrochemical industry

Shahin, Arash; Barati, Azar; Dabestani, Reza; Khalili, Azam - In: International journal of business innovation and research 12 (2017) 1, pp. 62-79

Persistent link: https://www.econbiz.de/10011712408

Proposing a model for evaluating lean project management performance using grounded theory

Dabestani, Reza; Baerz, Abbas Moghbel; Azar, Adel - In: International journal of productivity and quality … 22 (2017) 4, pp. 521-535

Persistent link: https://www.econbiz.de/10011861224

A feasibility study of the implementation of total quality management based on soft factor

Shahin, Arash; Dabestani, Reza - In: Journal of Industrial Engineering and Management (JIEM) 4 (2011) 2, pp. 258-280

Purpose: The aim of this paper is to examine the feasibility of implementing TQM based on soft factors, which can influence the successful implementation of TQM. Design/methodology/approach: A framework has been developed for the TQM soft factors based on literature review and respectively,...

Persistent link: https://www.econbiz.de/10011938969

A feasibility study of the implementation of total quality management based on soft factor

Shahin, Arash; Dabestani, Reza - In: Journal of industrial engineering and management : JIEM 4 (2011) 2, pp. 258-280

Persistent link: https://www.econbiz.de/10011899781