Purpose: Machine learning algorithms are useful to effectively analyse, and therefore automatically classify online reviews. The purpose of this paper is to demonstrate a novel text-mining framework and its potential for use in the classification of unstructured hotel reviews....

Purpose: This paper aims to propose a machine learning-based automatic labeling methodology for chemical tanker activities that can be applied to any port with any number of active tankers and the identification of important predictors. The methodology can be applied to any type of activity...