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  • Search: person:"Deshwal, Pankaj"
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Year of publication
Subject
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Consumer behaviour 10 Konsumentenverhalten 10 Beziehungsmarketing 8 Customer satisfaction 8 Kundenzufriedenheit 8 Relationship marketing 8 Bibliometrics 4 Bibliometrie 4 Online retailing 4 Online-Handel 4 satisfaction 4 Customer experience 3 Dienstleistungsqualität 3 Service quality 3 TAM 3 online customer experience 3 Analysis 2 EXQ 2 Einzelhandel 2 India 2 Indien 2 Retail store 2 Retail trade 2 Satisfaction 2 Service experience 2 Viral marketing 2 Virales Marketing 2 WOM 2 customer experience 2 loyalty 2 word-of-mouth 2 Antecedents 1 Artificial intelligence 1 Automotive industry 1 Autovermietung 1 Bibliometric review 1 Brand management 1 Car leasing 1 Confidence 1 Customer integration 1
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Online availability
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Undetermined 11 CC license 2 Free 2
Type of publication
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Article 11 Book / Working Paper 2
Type of publication (narrower categories)
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Article in journal 10 Aufsatz in Zeitschrift 10 Aufsatzsammlung 2 research-article 1
Language
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English 13
Author
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Deshwal, Pankaj 13 Goyal, Mehak 3 Gokarn, Samir 2 Kushwah, Shiksha 2 Soni, Umang 2 Agrawal, Isha 1 Barbosa, Belem 1 Dangi, Hamendra Kumar 1 Kalra, Neha 1 Kaur, Gurveen 1 Kumar, Ankit 1 Luthra, Chhavi 1 Prakash, Shantanu 1 Verma, Roshil 1
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Published in...
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International journal of intelligent enterprise 3 International journal of internet marketing and advertising : IJIMA 3 IIMT journal of management 2 International Journal of Retail & Distribution Management 1 International journal of business and globalisation : IJBG 1 International journal of electronic marketing and retailing : IJEMR 1 International journal of management practice : IJMP 1 International journal of retail & distribution management 1
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Source
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ECONIS (ZBW) 12 Other ZBW resources 1
Showing 1 - 10 of 13
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A bibliometric review analysing intellectual landscape and mapping emerging themes on green purchase in the past three decades
Luthra, Chhavi; Deshwal, Pankaj; Kushwah, Shiksha; … - In: IIMT journal of management 1 (2024) 2, pp. 216-241
Purpose - This paper aims to study the intellectual landscape of green purchase (GP) literature, visualize and analyse the temporal evolution, thematic mapping of emerging and future research themes using a systematic and quantitative literature review approach. Design/methodology/approach - The...
Persistent link: https://www.econbiz.de/10015210450
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Antecedents and outcomes of customer over-the-top experience : a systematic literature review
Kalra, Neha; Deshwal, Pankaj; Gokarn, Samir; Kushwah, … - In: IIMT journal of management 1 (2024) 1, pp. 47-87
Purpose The proliferation of technological advancements has facilitated unrestricted access to and customizable consumption of content for viewers. Over-the-top (OTT) services are becoming more and more popular as the number of people using video streaming services grows around the world. In...
Persistent link: https://www.econbiz.de/10014636811
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Online customer experience : a review based on theories
Goyal, Mehak; Deshwal, Pankaj - In: International journal of internet marketing and … 21 (2024) 1/2, pp. 84-117
Persistent link: https://www.econbiz.de/10015066818
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Online customer experience : a review and research agenda
Goyal, Mehak; Deshwal, Pankaj - In: International journal of internet marketing and … 20 (2024) 3/4, pp. 229-271
Persistent link: https://www.econbiz.de/10015065532
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The impact of online shopping convenience on satisfaction, loyalty, and word-of-mouth in Indian context
Deshwal, Pankaj; Prakash, Shantanu; Agrawal, Isha - In: International journal of business and globalisation : IJBG 36 (2024) 1, pp. 27-38
Persistent link: https://www.econbiz.de/10015057559
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Special issue on: digital markets and consumers
Deshwal, Pankaj (ed.); Barbosa, Belem (ed.) - 2023
Persistent link: https://www.econbiz.de/10014315854
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Customer engagement : a systematic review and future research agenda
Kaur, Gurveen; Deshwal, Pankaj; Dangi, Hamendra Kumar - In: International journal of internet marketing and … 18 (2023) 2/3, pp. 148-180
Persistent link: https://www.econbiz.de/10014318250
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Twenty years of online customer experience : a bibliometric review and research agenda
Goyal, Mehak; Deshwal, Pankaj - In: International journal of electronic marketing and … 13 (2022) 2, pp. 137-156
Persistent link: https://www.econbiz.de/10013255646
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Special issue on: advances in approaches and methods for decision making using optimisation and artificial intelligence techniques
Soni, Umang (ed.); Deshwal, Pankaj (ed.) - 2022
Persistent link: https://www.econbiz.de/10013256144
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The effect of travel safety experience on passengers' satisfaction
Deshwal, Pankaj - In: International journal of intelligent enterprise 9 (2022) 2, pp. 129-141
Persistent link: https://www.econbiz.de/10013256147
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