Intro -- Contents -- Figures -- Preface -- 1 Introduction -- 2 A theoretical framework of individual learning -- 3 The hallways of learning* -- 4 The organizational learning cycle -- 5 A theoretical framework for organizational learning -- 6 Infrastructure for organizational learning* -- 7...

A change is occurring in how people think about who in the organization has credible and valuable knowledge that the organization can use to solve its difficult problems. This shift is a movement away from the idea that knowledge is found only in a select group of experts or “best”...

As organizations move toward organizational learning the responsibilities of members change. Organizational members, themselves, should be giving consideration to what these new responsibilities should be, rather than leaving this task to management. Six possible responsibilities are suggested...

There is a growing sense today that organizations and the people that make them up, are to repeat a figure of speech recently used by Robert Kegan, in over their heads. As diversity becomes the rule and change the sole constant, complexity is increasing. It is generally agreed that the only...