We propose a new framework to address the territory design problem of emergency services in collaboration with two police authorities in Europe. Our framework serves as a strategic decision support system to assess different districting layouts, department locations, staffing decisions and...

The planning of efficient shift schedules is a key challenge for many service companies whose economic success heavily relies on the efficient employment of personnel. In spite of the recent advances in autonomous driving, mobility services, such as ride pooling, still heavily rely on the use of...

Multi-robot task allocation with complex dependencies - a branch-and-price approach -- Decarbonizing primary steelmaking: Strategic capacity modification and reduction planning -- Effects and performance analysis of bed reservations for specific departments in a surgical intensive care unit...

We consider a scheduling problem where a set of known jobs needs to be assigned to a set of given parallel resources such that the expected waiting time for a set of uncertain emergency jobs is kept as small as possible. On the basis of structural insights from queuing theory, we develop...