Purpose This paper both supports previous findings relating to, and presents new insights into: the information needs and the information seeking processes of a sample of informal caregivers of people with dementia (in relation to their own needs and the interrelated needs of the people they are...

Purpose The purpose of this paper is to develop a content analysis framework and from that derive a process model of knowledge construction in the context of virtual product user communities, organization sponsored online forums where product users collaboratively construct knowledge to solve...

Purpose – The purpose of this paper is to investigate the effects of cognitive style on navigating a large digital library of cultural heritage information; specifically, the paper focus on the wholist/analytic dimension as experienced in the field of educational informatics. The hypothesis is...

Purpose – This paper seeks to discuss reliability problems associated with questionnaires, commonly employed in library and information science. It aims to focus on the effects of “common method variance” (CMV), which is a form of bias, and ways of countering these effects....

This article explores the relationship between the concept of uncertainty in information seeking, within a model of the problem-solving process proposed by Wilson (1999a) and variables derived from other models and from the work of Ellis and Kuhlthau. The research has involved longitudinal data...

Purpose – The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection instrument based on the taxonomy; and the results of testing the instrument on a sample of university...

Purpose – The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public. Design/methodology/approach – In total, 91 members of the general public performed 195 controlled searches. Search activity and...

This book explores the role of information seeking and retrieval in the development of information systems to support personalized and autonomous learning by introducing key concepts from information science.