Part I. Theoretical Basis -- Chapter 1. The Concept of a Comprehensive Management Approach -- Chapter 2. Stress Management and Resilience Building -- Part II. The Software Solution -- Chapter 3. The Concept of Excellence-Driven Self-Assessment -- Chapter 4. Impress Training Modules -- Part III....

This book introduces readers to essential facilitation techniques for leadership in the contexts of project and network management. It provides method-based messages, a facilitator curriculum, and a veritable arsenal of 50 carefully selected and 'reality-tested' tools for facilitation in...

Quality management, the traditional one and more so the modern Total Quality Management like the EFQM Excellence model, are exclusively social innovation thoroughly based in the social sciences, theoretically as well as methodically. In a more or less consistent way these systems have become a...

At the beginning of the 21st century and the emerging knowledge society, social science seems to be in a very difficult situation. On the one hand, there is a growing demand for social knowledge in the different spheres of society. On the other hand, social science itself is undergoing a deep...