The quality of logistics services affects the performance and competitiveness of express logistics companies. Conventional evaluation methods of service quality are based on constructing a rating index system and then comprehensively evaluating the associated questionnaires and interviews. Such...

In business operations, a two-sided platform serves as an intermediary connecting two sets of agents in the two-sided market and new entrants are commonly seen. Due to unfamiliarity with the market, the entrant may be overconfident in estimating consumer’s utility, i.e., overestimating. In...

The advent of the era of the smart economy has made agricultural production more intelligent. An increasing number of companies have launched a series of investment activities aimed at smart agricultural production (SAP). However, whether smart agricultural production investment (SAPI) impacts...

Intelligent transformation of manufacturers requires smart logistics transformation collaboration, which improves competitiveness. In this study, we construct a Stackelberg game model based on the mutual influence and restriction in the relationship between a manufacturer and a logistics service...

In the context of Industry 4.0 technology, smart manufacturing (SM) facilitates firms to improve efficiency and respond quickly to customization. The complex system characteristics of SM require firms to collaborate with supply chain members to carry out SM transformation. However, the motives,...