Hak, Hak, A.; van der Veer, K.; Jansen, Jansen, H.A.M. - Erasmus Research Institute of Management (ERIM), … - 2004
The Three-Step Test-Interview (TSTI) is an instrument for pretesting a self-completion questionnaire by observing actual instances of interaction between the instrument and respondents (the response process). Because this process mainly consists of cognitive processing (‘thinking’) and is...
