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~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
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Johnston, Robert
12
Staughton, Roy
4
Pongatichat, Panupak
2
Brignall, Stan
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
University of California Transportation Center, Working Papers
22
American Journal of Agricultural Economics
15
Institute of Transportation Studies, Working Paper Series
15
American journal of agricultural economics
13
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
13
Agricultural and resource economics review : ARER
12
IMF working paper
11
Land economics : applied research on environmental resources
10
Ecological Economics
9
Environmental & resource economics : the official journal of the European Association of Environmental and Resource Economists
9
FRBSF Economic Letter
8
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
8
International journal of service industry management : IJSIM
7
Land Economics
7
Land economics : a quarterly journal of planning, housing & public utilities
7
Managing service quality : MSQ ; an international journal
7
Agricultural and Resource Economics Review
6
Environmental & Resource Economics
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
The service industries journal
5
Environmental & resource economics
4
Environmental and resource economics
4
The international journal of productivity and performance management : IJPPM
4
Transportation Research Part A: Policy and Practice
4
IMF paper on policy analysis and assessment
3
IMF policy discussion paper
3
Information systems and e-business management : ISeB
3
International review of environmental and resource economics
3
Marine resource economics
3
Working papers
3
2005 Annual meeting, July 24-27, Providence, RI
2
2006 Annual meeting, July 23-26, Long Beach, CA
2
2008 Annual Meeting, July 27-29, 2008, Orlando, Florida
2
Always learning
2
Applied economic perspectives and policy
2
Business strategy review
2
Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie
2
Economic Review
2
Electronic markets : the international journal on networked business
2
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Establishing and developing strategic relationships : the role for operations managers
Johnston, Robert
;
Staughton, Roy
- In:
International journal of operations & production …
29
(
2009
)
6
,
pp. 564-590
Persistent link: https://www.econbiz.de/10009523780
Saved in:
2
Establishing and developing strategic relationships - the role for operations managers
Johnston, Robert
;
Staughton, Roy
- In:
International journal of operations & production …
29
(
2009
)
6
,
pp. 564-590
Persistent link: https://www.econbiz.de/10008257239
Saved in:
3
Three outcomes of service recovery: Customer recovery, process recovery and employee recovery
Johnston, Robert
;
Michel, Stefan
- In:
International journal of operations & production …
28
(
2008
)
1-2
,
pp. 79-105
Persistent link: https://www.econbiz.de/10007979164
Saved in:
4
Managing the tension between performance measurement and strategy: coping strategies
Johnston, Robert
;
Pongatichat, Panupak
- In:
International journal of operations & production …
28
(
2008
)
10
,
pp. 941-967
Persistent link: https://www.econbiz.de/10008108508
Saved in:
5
Managing the tension between performance measurement and strategy: coping strategies
Johnston, Robert
;
Pongatichat, Panupak
- In:
International journal of operations & production …
28
(
2008
)
9-10
,
pp. 941-967
Persistent link: https://www.econbiz.de/10008145651
Saved in:
6
Service operations management: from the roots up
Johnston, Robert
- In:
International journal of operations & production …
25
(
2005
)
12
,
pp. 1298-1308
Persistent link: https://www.econbiz.de/10006810221
Saved in:
7
Service operations management: return to roots
Johnston, Robert
- In:
International journal of operations & production …
25
(
2005
)
12
,
pp. 1278-1297
Persistent link: https://www.econbiz.de/10006810222
Saved in:
8
Operational performance gaps in business relationships
Staughton, Roy
;
Johnston, Robert
- In:
International journal of operations & production …
25
(
2005
)
3-4
,
pp. 320-332
Persistent link: https://www.econbiz.de/10006813504
Saved in:
9
Operational performance gaps in business relationships
Staughton, Roy
;
Johnston, Robert
- In:
International journal of operations & production …
25
(
2005
)
4
,
pp. 320-332
Persistent link: https://www.econbiz.de/10006813654
Saved in:
10
The involvement of management accountants in operational process change: Results from field research
Johnston, Robert
;
Brignall, Stan
;
Fitzgerald, Lin
- In:
International journal of operations & production …
22
(
2002
)
12
,
pp. 1325-1338
Persistent link: https://www.econbiz.de/10006824903
Saved in:
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