Iravani, Seyed M. R.; Krishnamurthy, Vijayalakshmi - In: Manufacturing & Service Operations Management 9 (2007) 2, pp. 168-184
In this paper we consider workforce management in repair/maintenance environments in which repairmen are cross-trained to attend more than one type of machine. In this context, we study the machine-repairman problem with heterogeneous machines but with partially cross-trained repairmen. We...